At a Glance
- Tasks: Support our team with client administration, renewals, and obtaining competitive quotes.
- Company: Join Howden, a diverse and innovative insurance company.
- Benefits: Flexible hours, hybrid working, and a career you define.
- Other info: We value diversity and support reasonable adjustments for all applicants.
- Why this job: Make a positive impact while developing your skills in a supportive environment.
- Qualifications: Minimum 2 years of industry experience and GCSEs in Maths & English.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an SME Account Handler to support our team with the administration of new business, renewals, mid‑term adjustments, obtaining quotations and invoicing of premiums.
Overview
- Assist in achieving Group/Division client retention targets by providing an excellent level of service.
- Undertake market exercise to establish the most competitive terms available.
- Obtain renewal terms and present to client.
- Issue renewal documentation in line with contract certainty.
- Ensure premiums are collected prior to the commencement of cover and in line with Howden procedures.
- Record all relevant information, correspondence, and documentation on Acturis and make effective use of the diary system.
- Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premiums.
- Actively cross‑sell products from other Divisions.
Knowledge
- Working knowledge of all the main classes of General Insurance and the CII’s Code of Ethics and GDPR.
- Must have a minimum of 2 years’ industry experience.
Skills
- Good level of technical insurance skills, to be assessed by regular in‑house testing.
- Accuracy and attention to detail.
- Ability to process work quickly and efficiently.
- Ability to prioritise work and meet deadlines.
- Excellent client service skills.
- Good negotiation and broking skills.
- Ability to gather and analyse information from the client.
- Ability to identify and respond appropriately to an individual client’s level of understanding.
- Ability to persuade and influence others.
Qualifications
- GCSEs A‑C (or equivalent) in Maths & English.
- Cert CII (desirable).
- Acturis (desirable).
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: our successes have all come from someone brave enough to try something new. We support each other in the small everyday moments and the bigger challenges. We are determined to make a positive difference at work and beyond.
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
Account Handler - Corporate & Commercial employer: 2136GB00 Howden UK Brokers Limited
At Howden, we pride ourselves on being an exceptional employer, offering a dynamic work culture that champions diversity and innovation. Our commitment to employee growth is evident through tailored career paths and the support of flexible working arrangements, ensuring that every team member can thrive both personally and professionally. Located in a vibrant area, we provide a collaborative environment where your contributions are valued, making a meaningful impact on our clients and the community.
Contact Details:
2136GB00 Howden UK Brokers Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Handler - Corporate & Commercial
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for an Account Handler role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical insurance skills. Make sure you can confidently discuss general insurance classes and demonstrate your knowledge of the CII’s Code of Ethics. We want you to shine when it comes to showcasing your expertise!
✨Tip Number 3
Practice your negotiation and broking skills before the big day. Role-play with a friend or family member to get comfortable with persuading and influencing others. This will help you stand out as a candidate who can effectively communicate with clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, go ahead and submit that application – we’re excited to hear from you!
We think you need these skills to ace Account Handler - Corporate & Commercial
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your knowledge of General Insurance and any relevant qualifications, like Cert CII, to show us you’re a great fit for the role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about the Account Handler position. Share specific examples of how you've provided excellent client service or successfully negotiated terms in the past.
Showcase Your Attention to Detail:Since accuracy is key in this role, make sure your application is free from typos and errors. This not only shows your attention to detail but also reflects your professionalism.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at 2136GB00 Howden UK Brokers Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of general insurance and the CII’s Code of Ethics. Being able to discuss these topics confidently will show that you’re serious about the role and understand the industry.
✨Showcase Your Skills
Prepare examples that highlight your technical insurance skills, client service abilities, and negotiation tactics. Think of specific situations where you’ve successfully handled renewals or adjustments, as this will demonstrate your experience effectively.
✨Be Detail-Oriented
Since accuracy and attention to detail are crucial for this role, be ready to discuss how you ensure precision in your work. You might even want to mention any tools or systems you use to keep track of information, like Acturis.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and how they measure success in the Account Handler role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
