At a Glance
- Tasks: Support the team with client administration and ensure excellent service delivery.
- Company: Join a diverse and inclusive company that values your contributions.
- Benefits: Enjoy flexible working, professional growth opportunities, and a supportive culture.
- Other info: Work in a dynamic environment with opportunities for career advancement.
- Why this job: Make a real impact in the insurance industry while developing your skills.
- Qualifications: GCSEs in Maths and English; insurance experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Support the team with the administration of new business, renewals, mid‑term adjustments, obtaining quotations and invoicing of premiums.
- Assist in achieving Group/Division client retention targets by providing an excellent level of service.
- Undertake market exercise to establish the most competitive terms available.
- Obtain renewal terms and present them to clients.
- Issue renewal documentation in line with contract certainty.
- Ensure premiums are collected prior to the commencement of cover and in line with Howden procedures.
- Record all relevant information, correspondence and documentation on Acturis and manage the diary system effectively.
- Process adjustments in line with procedures, including notification to insurers, issue of revised documentation and collection of additional premiums.
- Actively cross‑sell products from other Divisions.
Skills & Abilities
- Good technical insurance knowledge, assessed by regular in‑house testing.
- High accuracy and attention to detail.
- Ability to process work quickly and efficiently.
- Strong organisational skills: prioritise work and meet deadlines.
- Excellent client service skills.
- Good negotiation and broking skills.
- Ability to gather and analyse information from the client.
- Ability to identify and respond appropriately to an individual client’s level of understanding.
- Ability to persuade and influence others.
Qualifications
- GCSEs A–C (or equivalent) in Maths and English.
- Cert CII (desirable).
- Acturis experience (desirable).
Qualifications & Knowledge
- Working knowledge of all the main classes of General Insurance.
- Understanding of the CII’s Code of Ethics and GDPR.
- Minimum of 2 years’ industry experience.
Benefits & Working Conditions
- Full‑time, permanent opportunity based in our Derby office, with on‑site attendance of approximately 2 days per week.
- Career that you define with professional growth opportunities and generous learning paths.
- Reasonable adjustments: accommodations such as flexible hours or hybrid working where possible.
- Inclusive culture that values diversity; we aim to support every employee.
Employment Equity
Howden values diversity and aims to ensure all employees feel included and respected.
Account Handler - Commercial & Schemes employer: 2136GB00 Howden UK Brokers Limited
Howden is an exceptional employer, offering a supportive and inclusive work culture in our Derby office, where employees can thrive with flexible working arrangements and generous professional development opportunities. We prioritise client service excellence and foster a diverse environment that values every individual's contributions, making it a rewarding place for those looking to grow their careers in the insurance industry.
Contact Details:
2136GB00 Howden UK Brokers Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Handler - Commercial & Schemes
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who know about Account Handler roles. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Prepare for interviews by brushing up on your technical insurance knowledge. We recommend going through common questions related to client service and negotiation skills, so you can impress them with your expertise.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've managed multiple tasks efficiently. This will highlight your ability to prioritise work and meet deadlines, which is key for an Account Handler.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Account Handler - Commercial & Schemes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your technical insurance knowledge and client service skills to show us you’re the right fit for the Account Handler role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've achieved client retention targets or successfully negotiated terms in the past.
Showcase Your Organisational Skills:Since strong organisational skills are key for this role, mention any tools or methods you use to manage your workload effectively. We want to see how you prioritise tasks and meet deadlines!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at 2136GB00 Howden UK Brokers Limited
✨Know Your Insurance Basics
Brush up on your technical insurance knowledge, especially the main classes of General Insurance. Being able to discuss these confidently will show that you’re serious about the role and understand the industry.
✨Demonstrate Client Service Skills
Prepare examples of how you've provided excellent client service in the past. Think about specific situations where you’ve gone above and beyond to meet a client's needs, as this is crucial for the Account Handler position.
✨Showcase Your Organisational Skills
Be ready to talk about how you prioritise tasks and manage deadlines. You might want to share a time when you successfully juggled multiple responsibilities, as strong organisational skills are key for this role.
✨Practice Negotiation Scenarios
Since negotiation and broking skills are important, consider practising some common negotiation scenarios. This will help you feel more comfortable discussing how you can persuade and influence clients during the interview.
