Insurance Account Handler

Insurance Account Handler

Poole Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as an Insurance Account Handler, driving new client relationships and achieving business objectives.
  • Company: Howden is a global insurance group with 18,000 employees, known for its collaborative culture and innovative approach.
  • Benefits: Enjoy 22 days holiday, life assurance, income protection, and discounts on lifestyle benefits.
  • Other info: Flexible working options available to suit your needs.
  • Why this job: Be part of a dynamic team making a positive impact in the insurance industry while developing your career.
  • Qualifications: Experience in insurance, strong customer service skills, and a passion for learning are essential.

The predicted salary is between 30000 - 42000 £ per year.

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Insurance Account Handler

Apply locations Poole – Branksome Business Park time type Full time posted on Posted 17 Days Ago time left to apply End Date: August 26, 2025 (10 days left to apply) job requisition id R0010994

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative – doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we’re using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.

We are actively looking for an Insurance Advisor to join our growing New Business Team at Highworth Insurance. This is a great opportunity to join a highly successful arm of the business and develop your experience and career within High-net-worth and Non-Standard Insurance. You will be responsible driving new clients and working closely with introducers and Directors to achieve objectives.

About you:

  • You will have experience developing and building relationships within the Insurance sector.

  • You must have a passion for excellent customer service and winning new clients.

  • You will have experience in negotiating terms and premiums with insurers

  • You will be tenacious and have a business curiosity, as this will allow you to identify and explore opportunities to drive the best possible outcome

  • You are willing to learn, as every day will be different

  • You are consultative, have the ability to question effectively and will be an active listener, you will take the time to fully understand client requirements and be able to advise on products and solutions – thinking about client needs and referring identified opportunities

Rewards:
We believe that great work and dedication should be rewarded, that’s why we offer:

22 days holiday (plus bank holidays), increasing through length of service

A set of core benefits, designed with your health and financial protection in mind:

  • Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen

  • Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury

  • Contributory pension scheme – 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025

  • Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits

Access to a host of lifestyle and financial benefits that you can choose from:

  • Discounts on gym membership across the UK

  • Salary sacrifice schemes – Travel Insurance, Cycle to Work, Car leasing, Technology purchase

  • Access to discounted personal health policies – Critical illness, private medical, dental plans

  • A range of insurance products available commission free, including home, motor, travel and specialist vehicles

  • Access to hundreds of high-street retailer discounts

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

  • Our successes have all come from someone brave enough to try something new

  • We support each other in the small everyday moments and the bigger challenges

  • We are determined to make a positive difference at work and beyond

Reasonable adjustments

We\’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you\’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent

About Us

Howden began in 1994, as just three people and a dog. Now there are 17,000 of us, and we\’re a leading global insurance group, managing $38bn of premiums for our clients.

Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold.

The owner\’s mindset is something that\’s embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.

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Insurance Account Handler employer: 2117GB00 A-Plan Holdings (Unlimited)

At Howden, we pride ourselves on fostering a vibrant work culture that champions collaboration and innovation, making us an exceptional employer for those seeking to thrive in the insurance sector. Located in Poole, our team enjoys a supportive environment with ample opportunities for professional growth, competitive benefits including a generous holiday allowance and health plans, and a commitment to work-life balance. Join us to be part of a collective that not only drives change in the industry but also prioritises the well-being and development of its employees.
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Contact Detail:

2117GB00 A-Plan Holdings (Unlimited) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Insurance Account Handler

✨Tip Number 1

Familiarise yourself with Howden's culture and values. They emphasise collaboration, a no-limits mindset, and a commitment to making a positive difference. Show how your personal values align with theirs during any interactions.

✨Tip Number 2

Network within the insurance sector, especially with professionals who have experience in high-net-worth and non-standard insurance. Attend industry events or join relevant online forums to connect with potential colleagues or mentors.

✨Tip Number 3

Prepare to discuss your customer service experiences and how you've successfully built relationships in previous roles. Be ready to share specific examples that demonstrate your tenacity and business curiosity.

✨Tip Number 4

Research current trends in the insurance market, particularly those affecting high-net-worth clients. Being knowledgeable about these trends will help you stand out as a candidate who is proactive and informed.

We think you need these skills to ace Insurance Account Handler

Relationship Building
Customer Service Excellence
Negotiation Skills
Business Acumen
Active Listening
Consultative Selling
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Communication Skills
Sales Strategy Development
Market Research
Client Needs Assessment

Some tips for your application 🫡

Tailor Your CV: Make sure to customise your CV to highlight relevant experience in the insurance sector. Focus on your relationship-building skills, customer service excellence, and any specific achievements that demonstrate your ability to drive new clients.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company culture at Howden. Mention your experience in negotiating terms and premiums, and how your tenacity and business curiosity can contribute to their objectives.

Showcase Your Skills: In your application, emphasise your consultative approach and active listening skills. Provide examples of how you've successfully identified client needs and offered tailored solutions in previous roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the insurance industry.

How to prepare for a job interview at 2117GB00 A-Plan Holdings (Unlimited)

✨Research the Company Culture

Before your interview, take some time to understand Howden's unique culture and values. Familiarise yourself with their commitment to collaboration and community impact, as this will help you align your answers with what they value in their employees.

✨Showcase Your Relationship-Building Skills

As an Insurance Account Handler, building relationships is key. Prepare examples from your past experiences where you've successfully developed client relationships or worked collaboratively with colleagues to achieve objectives.

✨Demonstrate Your Customer Service Passion

Be ready to discuss your approach to customer service. Highlight specific instances where you went above and beyond for a client, as this will resonate well with Howden's focus on excellent customer service and winning new clients.

✨Prepare for Negotiation Scenarios

Since negotiating terms and premiums is part of the role, think of examples where you've successfully negotiated in the past. Be prepared to discuss your strategies and how you achieved favourable outcomes for both parties.

Insurance Account Handler
2117GB00 A-Plan Holdings (Unlimited)
Location: Poole
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