At a Glance
- Tasks: Build relationships with clients and support account executives in retention efforts.
- Company: Join Howden, a leader in consumer and local commercial services.
- Benefits: Enjoy 22 days holiday, life assurance, and a contributory pension scheme.
- Other info: Flexible working options and a commitment to equal opportunities.
- Why this job: Make a real impact by helping clients while developing your skills.
- Qualifications: Attention to detail and a willingness to learn are key.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. In this role you will be responsible for building rapport with new and existing clients, reviewing client documentation, maintaining relationships with internal and external stakeholders, assisting Commercial Account Executives in retention, and processing data promptly on relevant systems.
Responsibilities
- Build rapport with new and existing clients ranging from sole traders to CEOs.
- Review client documentation to ensure comprehensive and accurate information for the quoting process.
- Build and maintain strong relationships with internal stakeholders, clients and external contacts to meet expectations and compliance standards.
- Assist Commercial Account Executives in achieving high renewal retention while exceeding customer expectations and meeting FCA requirements.
- Process data promptly and accurately on relevant systems to support high levels of client service, internal process execution, and informed analysis.
Qualifications
- Strong attention to detail.
- Ability to build and maintain relationships with stakeholders, clients and external contacts.
- Willingness to learn and adapt to daily changes.
- Experience in supporting high levels of renewal retention and meeting regulatory requirements is desirable.
Benefits
- 22 days holiday (plus bank holidays), increasing through length of service.
- Life Assurance up to 4x salary.
- Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury.
- Contributory pension scheme – 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025.
- Access to a Healthcare Cashplan, which gives you access to a variety of health-related benefits.
- Access to a host of lifestyle and financial benefits (e.g., gym membership discounts, travel insurance, cycle‑to‑work, car leasing, technology purchase).
- Access to discounted insurance policies through Howden.
- Access to hundreds of high‑street retailer discounts.
Equal Opportunities & Reasonable Adjustments
We are committed to providing reasonable accommodations to ensure that our positions align well with your needs. Adjustments such as software, IT, office setups, flexible hours or hybrid working may be accommodated where possible.
Commercial Account Handler in Bournemouth employer: 2117GB00 A-Plan Holdings (Unlimited)
Howden is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture where collaboration and innovation thrive. With comprehensive benefits including generous holiday allowances, life assurance, and access to health-related perks, employees are empowered to achieve a healthy work-life balance while developing their careers in a dynamic environment. Located in a vibrant area, Howden provides unique opportunities for networking and personal development, making it an ideal place for those seeking meaningful and rewarding employment as a Commercial Account Handler.
Contact Details:
2117GB00 A-Plan Holdings (Unlimited) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Account Handler in Bournemouth
✨Tip Number 1
Networking is key! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. Building those relationships can open doors for you.
✨Tip Number 2
Practice your pitch! You never know when you'll meet someone who could help you land that Commercial Account Handler role. Have a quick summary of your skills and experiences ready to go, so you can impress them on the spot.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can make a big difference. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way.
We think you need these skills to ace Commercial Account Handler in Bournemouth
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of warmth and authenticity can go a long way in making a memorable impression.
Tailor Your Application:Make sure to tailor your application specifically for the Commercial Account Handler role. Highlight your relevant experience and skills that align with the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to convey. Avoid fluff and focus on what makes you a great fit for the role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at 2117GB00 A-Plan Holdings (Unlimited)
✨Know Your Clients
Before the interview, research the types of clients the company works with. Understanding their needs and how to build rapport with different stakeholders, from sole traders to CEOs, will show that you’re proactive and ready to engage.
✨Master the Details
Pay close attention to the job description and be prepared to discuss how your experience aligns with the responsibilities, especially around reviewing client documentation and ensuring compliance. Bring examples of how you've maintained accuracy in your previous roles.
✨Show Your Relationship Skills
Be ready to share specific examples of how you've built and maintained relationships in past positions. Highlight your ability to connect with both internal teams and external clients, as this is crucial for success in the role.
✨Demonstrate Adaptability
The role requires a willingness to learn and adapt to changes. Prepare to discuss times when you’ve successfully navigated change or learned new processes quickly, showcasing your flexibility and eagerness to grow.
