Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Service StrategyManager, Service Management Strategy will play a pivotal role in shaping the strategy to enable service resilience, technology transformation, and client-focused service operations across the live-markets portfolio of RTP International. This position demands exceptional stakeholder management and strategic acumen, as the individual will support complex, high-stakes service improvement initiatives that require seamless collaboration across business units and regions. The role involves supporting the shaping and executing of the service roadmap to achieve a stable and resilient Real-Time Payments service. About the Role: Service Strategy comfortable influencingC-level stakeholders and regulators. Strong analytical and strategic thinking skills with a bias for execution and measurable results. Proven track record of leading high-stakes strategic projects with significant impact, demonstrating an ability to navigate and influence at the highest levels of the organization. A problem-solver with an analytical mindset, capable of cutting through noise and complexity to deliver clear, actionable insights. Demonstrated ability to lead and motivate cross-functional and cross-regional teams without direct reporting lines, showcasing strong leadership and collaboration skills. Proven ability to influence various senior stakeholders and drive substantial change, requiring excellent communication and negotiation skills. A self-starter who can set challenging and meaningful goals for the team and deliver tangible results in a fast-paced environment. Highly developed presentation, facilitation, and communication skills, both verbal and written. Providing leadership, direction and development to junior team members. Qualifications Certifications in ITIL, Six Sigma, or SRE practices (preferred). Good understanding of the MC network and Real-time payments product portfolio (desirable). Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Client Relationship Manager - £38,000 - £42,000 A Year employer: 21 Hsc
Join a well-established residential childcare provider in Falkirk as a Team Leader, where you will be part of a supportive and nurturing work culture dedicated to improving the lives of children and young people. With competitive salaries, additional payments for sleepovers and on-call duties, and a strong emphasis on professional development, this role offers meaningful opportunities for growth and leadership within a collaborative team environment. Experience the unique advantage of working in a location that prioritises the welfare and rights of every child, ensuring a fulfilling and impactful career.
