Head of Technical Operations
Head of Technical Operations

Head of Technical Operations

Full-Time 48000 - 84000 £ / year (est.) No home office possible
2

At a Glance

  • Tasks: Lead and optimise operational infrastructure for a growing insurance company.
  • Company: Join a rapidly expanding specialty insurance carrier with ambitious goals.
  • Benefits: Enjoy a full-time role with opportunities for professional growth and collaboration.
  • Why this job: Shape operational excellence in a dynamic environment while working with industry leaders.
  • Qualifications: Deep insurance operational expertise and experience in complex growth environments required.
  • Other info: This is a rare chance to influence the future of a key player in the insurance sector.

The predicted salary is between 48000 - 84000 £ per year.

3 days ago Be among the first 25 applicants

20Twenty Search have been exclusively engaged to appoint a Head of Operations for a rapidly growing Specialty Insurance carrier.

This is a key leadership role responsible for building and optimising operational infrastructure and to support significant expansion across multiple business lines. This will be a hands on role developing and overseeing the full operational framework including process design, technology integration, third-party partner management (MGAs, TPAs, corporate partners), onboarding new partnerships and claims operations.

The ideal candidate will bring deep insurance operational expertise, a strong process mindset, and experience navigating complex growth environments. You’ll thrive in building scalable systems, managing third-party partnerships, and collaborating closely with leadership across underwriting, claims, finance and compliance.

This is a rare opportunity to help shape and deliver operational excellence within a highly ambitious specialty insurance platform.

Seniority level

  • Seniority level

    Director

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other and Project Management

  • Industries

    Insurance, Insurance Agencies and Brokerages, and Insurance Carriers

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Head of Technical Operations employer: 20Twenty Search

Join a rapidly growing Specialty Insurance carrier that values innovation and operational excellence. As the Head of Technical Operations, you will be part of a dynamic team in the Greater Bristol Area, where a collaborative work culture fosters professional growth and development. With a focus on building scalable systems and optimising partnerships, this role offers a unique opportunity to shape the future of the organisation while enjoying a supportive environment that prioritises employee success.
2

Contact Detail:

20Twenty Search Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Technical Operations

✨Tip Number 1

Research the company thoroughly. Understand their operational structure, recent expansions, and any challenges they face in the specialty insurance market. This knowledge will help you tailor your discussions during interviews and demonstrate your genuine interest in their operations.

✨Tip Number 2

Network with professionals in the insurance industry, especially those who have experience in operational roles. Attend industry events or join relevant online forums to connect with potential colleagues or mentors who can provide insights into the role and the company culture.

✨Tip Number 3

Prepare to discuss specific examples from your past experience that showcase your ability to build scalable systems and manage third-party partnerships. Highlight your successes in similar roles to illustrate how you can add value to the company.

✨Tip Number 4

Stay updated on the latest trends and technologies in the insurance sector. Being knowledgeable about innovations in process design and technology integration will position you as a forward-thinking candidate who can contribute to the company's growth.

We think you need these skills to ace Head of Technical Operations

Leadership Skills
Operational Strategy Development
Process Design
Technology Integration
Third-Party Partner Management
Claims Operations Management
Insurance Industry Knowledge
Project Management
Scalability Planning
Collaboration Skills
Analytical Thinking
Change Management
Risk Management
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Take time to thoroughly read the job description for the Head of Technical Operations. Understand the key responsibilities, required skills, and the company’s goals. Tailor your application to highlight how your experience aligns with these aspects.

Highlight Relevant Experience: In your CV and cover letter, emphasise your operational expertise in the insurance sector. Provide specific examples of how you've built scalable systems, managed third-party partnerships, and contributed to operational excellence in previous roles.

Showcase Leadership Skills: Since this is a senior role, make sure to illustrate your leadership capabilities. Discuss your experience in collaborating with cross-functional teams and how you’ve successfully led projects or initiatives that align with the company's objectives.

Craft a Compelling Cover Letter: Write a personalised cover letter that not only summarises your qualifications but also conveys your enthusiasm for the role. Mention why you are particularly interested in working with this specialty insurance carrier and how you can contribute to their growth.

How to prepare for a job interview at 20Twenty Search

✨Showcase Your Operational Expertise

Make sure to highlight your deep understanding of insurance operations during the interview. Prepare specific examples of how you've optimised operational frameworks in previous roles, as this will demonstrate your capability to handle the responsibilities of the Head of Technical Operations.

✨Emphasise Process Design Skills

Since the role involves process design and technology integration, be ready to discuss your experience in these areas. Bring along any relevant case studies or metrics that showcase your success in building scalable systems and improving operational efficiency.

✨Prepare for Partnership Management Questions

Given the importance of managing third-party partnerships, anticipate questions about your experience with MGAs, TPAs, and corporate partners. Be prepared to discuss how you've successfully onboarded new partnerships and managed relationships to achieve operational goals.

✨Demonstrate Collaborative Leadership

This role requires close collaboration with various departments. Share examples of how you've worked with teams across underwriting, claims, finance, and compliance. Highlight your leadership style and how you foster teamwork to drive operational excellence.

Head of Technical Operations
20Twenty Search

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