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- Tasks: Lead and optimise operational infrastructure for a growing insurance company.
- Company: Join a rapidly expanding specialty insurance carrier with ambitious goals.
- Benefits: Enjoy a full-time role with opportunities for professional growth and collaboration.
- Why this job: Shape operational excellence in a dynamic environment while working with industry leaders.
- Qualifications: Deep insurance operational expertise and experience in complex growth settings required.
- Other info: Be part of a key leadership team driving significant expansion across multiple business lines.
The predicted salary is between 60000 - 84000 £ per year.
20Twenty Search have been exclusively engaged to appoint a Head of Operations for a rapidly growing Specialty Insurance carrier. This is a key leadership role responsible for building and optimising operational infrastructure to support significant expansion across multiple business lines.
This will be a hands-on role developing and overseeing the full operational framework including process design, technology integration, third-party partner management (MGAs, TPAs, corporate partners), onboarding new partnerships and claims operations.
The ideal candidate will bring deep insurance operational expertise, a strong process mindset, and experience navigating complex growth environments. You’ll thrive in building scalable systems, managing third-party partnerships, and collaborating closely with leadership across underwriting, claims, finance and compliance.
This is a rare opportunity to help shape and deliver operational excellence within a highly ambitious specialty insurance platform.
- Seniority level: Director
- Employment type: Full-time
- Job function: Other and Project Management
- Industries: Insurance, Insurance Agencies and Brokerages, and Insurance Carriers
Head of Technical Operations employer: 20Twenty Search
Contact Detail:
20Twenty Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Technical Operations
✨Tip Number 1
Network with professionals in the insurance industry, especially those who have experience in operational roles. Attend industry events or webinars to connect with potential colleagues and leaders who can provide insights into the company culture and expectations.
✨Tip Number 2
Research the latest trends in specialty insurance and operational excellence. Being knowledgeable about current challenges and innovations in the field will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully built scalable systems and managed third-party partnerships in previous roles. Tailoring your experiences to align with the job description will show that you're a perfect fit for the position.
✨Tip Number 4
Familiarise yourself with the company's mission and values. Understanding their goals will allow you to articulate how your vision aligns with theirs, making you a more compelling candidate during the interview process.
We think you need these skills to ace Head of Technical Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operational management, particularly within the insurance sector. Emphasise your achievements in building scalable systems and managing third-party partnerships.
Craft a Compelling Cover Letter: In your cover letter, express your passion for operational excellence and how your background aligns with the role. Mention specific examples of how you've optimised operational frameworks in previous positions.
Highlight Relevant Skills: Focus on skills that are crucial for this role, such as process design, technology integration, and leadership. Use concrete examples to demonstrate your expertise in these areas.
Showcase Your Leadership Experience: Since this is a senior role, it's important to showcase your leadership experience. Discuss how you've collaborated with different departments and led teams to achieve operational goals.
How to prepare for a job interview at 20Twenty Search
✨Showcase Your Operational Expertise
Make sure to highlight your deep understanding of insurance operations during the interview. Prepare specific examples of how you've optimised operational frameworks in previous roles, as this will demonstrate your capability to handle the responsibilities of the Head of Technical Operations.
✨Emphasise Process Design Skills
Since the role involves process design and technology integration, be ready to discuss your experience in these areas. Bring along case studies or examples where you successfully implemented scalable systems that improved efficiency and effectiveness.
✨Demonstrate Partnership Management Experience
This position requires managing third-party partnerships, so prepare to talk about your experience with MGAs, TPAs, and corporate partners. Discuss how you've built and maintained these relationships to support operational goals.
✨Collaborate with Leadership
The role involves close collaboration with various departments. Be prepared to share how you've worked with teams across underwriting, claims, finance, and compliance in the past. Highlight your ability to foster teamwork and drive collective success.
