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For Companies At a Glance
- Tasks: Provide exceptional service and assist customers with their digital banking needs.
- Company: Leading financial institution in Manchester with a focus on customer experience.
- Benefits: Competitive salary, private medical insurance, training opportunities, and generous holiday allowances.
- Why this job: Join a dynamic team and make a real difference in customers' digital banking experiences.
- Qualifications: Strong communication skills and a curious mindset are essential.
The predicted salary is between 25000 - 30000 £ per year.
A leading financial institution in Manchester is looking for a dedicated Customer Consultant to provide exceptional service and assist customers with their digital needs. The ideal candidate will have strong communication skills and a curious mindset.
This full-time position offers a competitive salary of £25,250 per annum and includes benefits such as private medical insurance, training opportunities, and generous holiday allowances.
Digital Banking Concierge & Customer Experience Advisor in Manchester employer: 2022 - Chief Operating Office
Contact Detail:
2022 - Chief Operating Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Banking Concierge & Customer Experience Advisor in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the financial sector, especially those working in digital banking. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching the company and its digital services. Show us that you’re not just another candidate; demonstrate your curiosity and passion for enhancing customer experiences.
✨Tip Number 3
Practice your communication skills! Role-play common interview questions with a friend or in front of a mirror. We want you to feel confident and articulate when discussing how you can assist customers with their digital needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Digital Banking Concierge & Customer Experience Advisor in Manchester
Some tips for your application 🫡
Show Your Communication Skills: Make sure to highlight your strong communication skills in your application. We want to see how you can connect with customers and provide exceptional service, so share examples of your past experiences where you've done just that!
Be Curious!: Since the ideal candidate has a curious mindset, don’t hesitate to express your eagerness to learn and grow. We love candidates who are proactive about understanding digital banking and customer needs, so let that curiosity shine through in your application.
Tailor Your Application: Take the time to tailor your application specifically for this role. We appreciate when candidates align their skills and experiences with what we’re looking for, so make it clear why you’d be a great fit for the Digital Banking Concierge position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at 2022 - Chief Operating Office
✨Know Your Digital Banking Stuff
Make sure you brush up on the latest trends in digital banking. Familiarise yourself with common customer queries and how to address them. This will show that you're not just interested in the role, but also passionate about helping customers navigate their digital needs.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your responses and ensure you can convey your ideas effectively.
✨Embrace Your Curiosity
Demonstrate your curious mindset by asking insightful questions during the interview. This could be about the company's approach to customer experience or how they stay ahead in the digital banking space. It shows you're engaged and eager to learn more.
✨Highlight Your Customer Service Experience
Prepare examples from your past roles where you've provided exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see how you handle customer interactions.
