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For Companies At a Glance
- Tasks: Welcome customers and assist with digital services while delivering top-notch service.
- Company: Leading financial institution in Scotland with a focus on community engagement.
- Benefits: Competitive salary, holiday, medical insurance, and more perks.
- Why this job: Join a team that values inclusivity and makes a real difference in customers' lives.
- Qualifications: Enthusiastic about customer service with strong communication skills.
- Other info: Part-time role with opportunities to engage with the community.
The predicted salary is between 13 - 16 £ per hour.
A leading financial institution in Scotland seeks a part-time Customer Consultant in Kirkintilloch. This position involves welcoming customers, assisting with digital services, and delivering excellent service.
Ideal candidates are enthusiastic about customer service, possess strong communication skills, and are eager to engage with the community.
This role offers competitive salary and benefits including holiday, medical insurance, and more. Join a team that celebrates inclusivity and makes a difference in customers' lives.
Customer Experience Consultant – Banking & Digital in Kirkintilloch employer: 2022 - Chief Operating Office
Contact Detail:
2022 - Chief Operating Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Consultant – Banking & Digital in Kirkintilloch
✨Tip Number 1
Get to know the company! Research their values and mission, especially around customer service and community engagement. This will help you tailor your approach and show them you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers, try role-playing scenarios with friends or family. This will boost your confidence and help you articulate your thoughts clearly during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to banking and customer service. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Customer Experience Consultant – Banking & Digital in Kirkintilloch
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see how excited you are about helping customers and making a difference in their lives.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We love seeing how your background aligns with the role of Customer Experience Consultant!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at 2022 - Chief Operating Office
✨Know the Company Inside Out
Before your interview, take some time to research the financial institution. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you went above and beyond for a customer or resolved a challenging issue. This will demonstrate your enthusiasm for customer service and your ability to engage with clients.
✨Practice Digital Service Scenarios
Since the role involves assisting with digital services, brush up on common digital banking tools and platforms. Be ready to discuss how you would help customers navigate these services. Practising potential scenarios can give you the confidence to handle similar questions during the interview.
✨Engage with the Community
As the job emphasises community engagement, think about ways you've connected with your local community in the past. Be prepared to share your thoughts on how you can contribute to the bank's community initiatives. This shows that you’re not just looking for a job, but are genuinely interested in making a difference.
