At a Glance
- Tasks: Welcome customers and assist with banking queries in a friendly manner.
- Company: Join a leading financial institution in the UK with a strong reputation.
- Benefits: Enjoy a competitive salary of £25,250 plus additional benefits.
- Why this job: Be the face of the company and make a difference in customer experiences.
- Qualifications: Excellent communication skills and a passion for customer service are essential.
- Other info: Join a dynamic team and thrive in a supportive environment.
The predicted salary is between 24000 - 27000 £ per year.
A leading financial institution in the UK is seeking a Customer Consultant to join their Leeds Hunslet branch. In this role, you will be the face of the company, welcoming customers and assisting them with banking queries.
Ideal candidates should possess excellent communication skills and a passion for customer service, with a flexible approach to meeting customer needs.
The position offers a salary of £25,250 per annum plus benefits, contributing to a dynamic team environment.
Branch Banking Consultant – Customer Care & Digital Help in Guiseley employer: 2022 - Chief Operating Office
Contact Detail:
2022 - Chief Operating Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Banking Consultant – Customer Care & Digital Help in Guiseley
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and recent developments can help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer interaction, try role-playing common banking scenarios with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Be ready to showcase your passion for customer service. Think of specific examples from your past experiences where you went above and beyond for a customer, as this will demonstrate your commitment to excellent service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for enthusiastic candidates who fit the bill.
We think you need these skills to ace Branch Banking Consultant – Customer Care & Digital Help in Guiseley
Some tips for your application 🫡
Show Your Customer Service Passion: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to help customers in the past. We want to see that you genuinely care about making a difference!
Tailor Your Application: Make sure to customise your application to fit the role of Branch Banking Consultant. Highlight your communication skills and any relevant experience in banking or customer care. We love seeing candidates who take the time to connect their background with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can communicate effectively, just like we expect you to do with our customers!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is a bonus in this digital age!
How to prepare for a job interview at 2022 - Chief Operating Office
✨Know Your Customer Service Basics
Brush up on your customer service principles. Be ready to discuss how you would handle various banking queries and provide examples from your past experiences. This shows that you understand the role and are prepared to meet customer needs.
✨Showcase Your Communication Skills
Since this role is all about communication, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your responses and ensure you come across as approachable and friendly.
✨Research the Company
Familiarise yourself with the financial institution's values, services, and recent news. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the company and its mission.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their approach to customer service or how they support their staff's development. It shows you're engaged and eager to learn more about the role and the company.