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- Tasks: Provide exceptional service and assist customers with digital banking solutions.
- Company: Leading financial services company with a supportive culture.
- Benefits: Hybrid working options, medical insurance, and a competitive pension.
- Why this job: Make a meaningful impact while helping customers navigate digital banking.
- Qualifications: Strong customer service experience and excellent communication skills.
- Other info: Join a team that values positivity and offers career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
A leading financial services company is looking for a Digital Service Advisor in the Glasgow area. You will provide exceptional service to customers, helping them access digital banking solutions and assisting vulnerable customers.
Candidates should have strong customer service experience, excellent communication skills, and a positive attitude.
The role offers hybrid working options and various benefits, including medical insurance and a competitive pension. Join our team and make a meaningful impact while working in a supportive environment.
Hybrid Digital Service Advisor — Customer Experience in Glasgow employer: 2022 - Chief Operating Office
Contact Detail:
2022 - Chief Operating Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Digital Service Advisor — Customer Experience in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Digital Service Advisor role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and digital banking. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively!
✨Tip Number 3
Show your enthusiasm for the role! When you’re in the interview, let your passion for helping customers shine through. We want to see that positive attitude and how you can make a meaningful impact in our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hybrid Digital Service Advisor — Customer Experience in Glasgow
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Communicate Clearly and Positively: Since excellent communication is key for this role, ensure your application is clear and concise. Use a positive tone throughout your writing to reflect the upbeat attitude we’re looking for at StudySmarter.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Digital Service Advisor role. Mention how your skills align with helping customers access digital banking solutions, especially for those who might need extra support.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at 2022 - Chief Operating Office
✨Know Your Digital Banking Solutions
Familiarise yourself with the digital banking services offered by the company. Be ready to discuss how these solutions can benefit customers, especially those who may be vulnerable. This shows your genuine interest in helping others and your understanding of the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you went above and beyond to assist customers, as this will demonstrate your commitment to delivering a positive experience.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your responses and ensure you convey your ideas effectively.
✨Embrace a Positive Attitude
During the interview, maintain a positive and enthusiastic demeanour. Employers are looking for candidates who not only have the skills but also the right attitude to contribute to a supportive environment. A smile and a can-do approach can go a long way!
