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- Tasks: Help clients access digital banking solutions and provide exceptional customer service.
- Company: Leading financial services company with a supportive team culture.
- Benefits: Hybrid working options, medical insurance, and a competitive pension.
- Why this job: Make a meaningful impact while assisting vulnerable customers in a dynamic environment.
- Qualifications: Strong customer service experience and excellent communication skills.
- Other info: Join a team that values support and growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
A leading financial services company is looking for a Digital Service Advisor in Glasgow. You will provide exceptional customer service by helping clients access digital banking solutions, particularly assisting vulnerable customers. Strong customer service experience and excellent communication skills are vital for this role.
The company offers hybrid working options and benefits such as medical insurance and a competitive pension. Join this supportive team and make a meaningful impact.
Digital Banking Service Advisor — Hybrid & Customer Impact in Glasgow employer: 2022 - Chief Operating Office
Contact Detail:
2022 - Chief Operating Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Banking Service Advisor — Hybrid & Customer Impact in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the financial services industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and digital banking. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for helping vulnerable customers. Think of examples from your past experiences where you made a difference. This will resonate well with the hiring team and demonstrate your commitment to exceptional service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Digital Banking Service Advisor — Hybrid & Customer Impact in Glasgow
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've gone above and beyond to help customers, especially those who might need a bit more support.
Communicate Clearly: Since excellent communication skills are key for this role, ensure your application is clear and concise. Use straightforward language and avoid jargon to demonstrate your ability to communicate effectively.
Tailor Your Application: Take the time to tailor your application to the Digital Banking Service Advisor role. Mention specific digital banking solutions or experiences that relate to the job description, so we know you’re genuinely interested.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at 2022 - Chief Operating Office
✨Know Your Digital Banking Stuff
Make sure you brush up on the latest digital banking solutions and trends. Familiarise yourself with common issues customers face, especially vulnerable ones, so you can demonstrate your understanding and readiness to help during the interview.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond to assist someone, as this will highlight your suitability for the role.
✨Practice Your Communication Skills
Since excellent communication is key, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering potential questions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their approach to supporting vulnerable customers or how they foster a supportive team environment. This shows you’re genuinely interested in making a meaningful impact.
