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- Tasks: Be the friendly face for customers, guiding them through digital banking services.
- Company: Join a leading financial institution in Greater Manchester with a strong community focus.
- Benefits: Enjoy private medical insurance and performance-related bonuses.
- Why this job: Make a real difference by helping customers with their banking needs every day.
- Qualifications: Excellent communication skills and a passion for outstanding customer service.
- Other info: Flexible, team-oriented environment with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading financial institution in Greater Manchester is seeking a passionate Customer Consultant to join their Oldham branch. In this role, you will be the first point of contact for customers, helping them navigate digital services and addressing their banking queries.
Ideal candidates should have excellent communication skills and a desire to deliver outstanding customer service. A flexible, team-oriented approach is essential to thrive in this role.
Competitive benefits include private medical insurance and a performance-related bonus.
Customer Concierge – Branch & Digital Banking employer: 2022 - Chief Operating Office
Contact Detail:
2022 - Chief Operating Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Concierge – Branch & Digital Banking
✨Tip Number 1
Make sure to research the company and its values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer interaction, try role-playing common banking scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Be ready to showcase your flexibility and teamwork. Think of examples from your past experiences where you worked well in a team or adapted to changes, as these are key traits for the Customer Concierge role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate individuals like you to join our team.
We think you need these skills to ace Customer Concierge – Branch & Digital Banking
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping customers and making their banking experience as smooth as possible.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We’re looking for candidates who can demonstrate their communication skills and team spirit, so don’t hold back on showcasing those!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at 2022 - Chief Operating Office
✨Know the Company Inside Out
Before your interview, take some time to research the financial institution. Understand their values, services, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Concierge, communication is key. Prepare examples of how you've successfully handled customer queries in the past. Practise articulating your thoughts clearly and confidently, as this will demonstrate your ability to connect with customers.
✨Emphasise Teamwork and Flexibility
This role requires a team-oriented approach. Be ready to discuss experiences where you've worked collaboratively with others. Highlight your flexibility and adaptability, especially in fast-paced environments, to show that you can thrive in their dynamic setting.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the branch's culture, team dynamics, and how they measure success in the role. This shows you're not just interested in the job, but also in how you can contribute to their success.
