An exciting opportunity at 2020 warranty to drive internal sales targets of new business, extended warranties and renewals. To manage the internal sales team with a core focus on closing deals, pipeline monitoring, and team leadership.
Key Responsibilities
- Team Leadership: Recruit, train, and manage a team of internal sales executives to meet or exceed monthly and annual revenue targets.
- Sales Strategy: Develop sales scripts, execute renewal campaigns, and pitch extended warranty or insurance products effectively.
- Performance Management: Monitor KPIs (call volumes, conversion rates, and pipeline) to provide ongoing coaching and performance reviews.
- Compliance & Regulation: Ensure all sales processes strictly adhere to regulatory guidelines (e.g., FCA compliance) and company policies.
- CRM Oversight: Ensure fastidious use of the CRM system for accurate lead management, data capture, and sales forecasting.
Person Specification (Skills & Qualifications)
- Experience: 3+ years in internal/inside sales management, ideally within the financial products, insurance, or warranty sector.
- Leadership: Proven ability to motivate, lead, and develop a high-performing sales team.
- Compliance Knowledge: Familiarity with consumer finance, insurance regulations, or warranty legislation.
- Technical Skills: Proficiency in using CRM software (e.g., Salesforce, HubSpot) and data analysis tools like MS Excel.
- Soft Skills: Excellent verbal communication, negotiation, and dispute-resolution skills.
Location and Hours
Based in our St Ives Cambridgeshire office with free on-site parking.
Monday to Friday 08.45am to 5pm with no weekend work.
31 days holiday and a day off for your birthday.
Renumeration
The base salary is £34-£40k per year depending upon experience with an OTE £70,000 uncapped.
Monthly commission based upon the performance of the team.
Quarterly bonus based upon the business performance.
You will report to the directors and will be expected to be adaptable from day to day. This is a full-time position based on our office from 08.45-5pm Monday to Friday.
In return
- We work in a happy, relaxed atmosphere, even when working under pressure.
- A variety of tea, coffee and milks provided.
Inside Sales Manager employer: 2020 Warranty Ltd
2020 Warranty Ltd is an excellent employer that fosters a dynamic and supportive work culture in the heart of St Ives, Cambridgeshire. With a strong focus on employee development and growth opportunities, we empower our team to excel in their roles while ensuring a healthy work-life balance through traditional office hours. Join us to be part of a high-impact team that values innovation, compliance, and collaboration in driving success.
