Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our Marketing team as a Product Assistant, managing websites and social media.
- Company: 20:20 Innovation supports accountancy firms across the UK with training and marketing services.
- Benefits: Enjoy a friendly work culture, training opportunities, and a chance to grow with us.
- Why this job: Be part of a rapidly growing team that values trust, collaboration, and innovation.
- Qualifications: Experience with websites and social media; excellent communication skills; customer-facing experience required.
- Other info: Flexible, resilient candidates who thrive under pressure will excel in this fast-paced role.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a customer-focused Product Assistant to join our Marketing team to maintain our website and social media product offerings. This role will report to the Team Lead of Digital Product and is pivotal in the growth of the business. You will be a key contact both across the business and with clients and prospects.
Company Description: 20:20 Innovation (now including www.rossmartin.co.uk and Virtual Tax Partner) provides professional training and support for accountancy firms and their teams across the UK. We are proudly working with over 2,000 firms with technical training, practical tax support, practice management, marketing content and much more. We help firms grow their client base, advise their clients, expand their service offerings and prosper in the changing environment.
You will be joining 20:20 Innovation at an exciting time of rapid growth in both our core membership offering and expanding additional services. 20:20 Innovation is a friendly place to work with a great team culture. The team have recently crystallised the core values which make us tick and these are:
- Trust and Collaboration
- Agility and Innovation
- Integrity
- Inspiring Community
What you will do:
- Assist in the creation, development, and management of new and existing products, specifically websites and social media services
- Build and maintain websites
- Build and maintain social media client platforms
- Ensure the accuracy of content within the digital products
- Review and enhance imagery
- Help lead the product messaging with the marketing and sales teams
- Assist clients with queries and product information
- Review and address product processes to enhance product experience for clients and efficiency internally
- Work closely with the digital product team to deliver products within agreed timeframe
We will provide you with all the training you need to understand, create and manage clients' websites and social media accounts. However, we are looking for someone with these key attributes:
- Experience with websites and social media platforms
- Excellent communication skills that can adapt to a variety of stakeholders
- Previous experience in a customer-facing role
- A problem solver who is quick to adapt
- Organised and driven to deliver
- Keen to learn and become a key team member
- An eye for detail
- Someone who questions the process and looks for improvement
- Flexible and resilient, with the ability to thrive under pressure in a fast-paced environment
Desirable skills:
- Knowledge of Webflow
- Experience with Mailchimp
- Understanding of CRM systems such as HubSpot
- Previous experience in a product role within marketing
- Degree in marketing, advertising or communications
- Understanding of the Accountancy industry
- Interest in IT, technology and software
- Basic HTML
Product Assistant (Marketing) (Coleshill) employer: 2020 Innovation
Contact Detail:
2020 Innovation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Assistant (Marketing) (Coleshill)
✨Tip Number 1
Familiarise yourself with the latest trends in digital marketing and social media management. This will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the accountancy and marketing sectors. Attend relevant events or join online forums to connect with potential colleagues and gain insights into the industry, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've improved processes or enhanced customer experiences in previous roles. This will demonstrate your proactive approach and adaptability, which are key attributes for this position.
✨Tip Number 4
Research 20:20 Innovation's core values and think about how your personal values align with them. Be ready to discuss this alignment in your interview, as cultural fit is important to us and can set you apart from other candidates.
We think you need these skills to ace Product Assistant (Marketing) (Coleshill)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer-facing roles and any work with websites and social media platforms. Emphasise skills that align with the job description, such as communication, problem-solving, and organisation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to assist in product management and your adaptability in fast-paced environments.
Showcase Relevant Skills: In your application, clearly outline any experience you have with tools mentioned in the job description, like Webflow, Mailchimp, or CRM systems. If you have knowledge of HTML, make sure to include that as well.
Highlight Team Collaboration: Since the role involves working closely with various teams, provide examples of how you've successfully collaborated in previous positions. This could include projects where you worked with marketing or sales teams to enhance product offerings.
How to prepare for a job interview at 2020 Innovation
✨Showcase Your Customer-Focused Mindset
Since the role is customer-facing, be prepared to discuss your previous experiences in customer service. Highlight specific examples where you successfully resolved client queries or improved their experience.
✨Demonstrate Your Digital Skills
Familiarise yourself with the tools mentioned in the job description, such as Webflow and Mailchimp. If you have any relevant projects or examples, be ready to share them during the interview to showcase your capabilities.
✨Emphasise Your Communication Skills
The ability to communicate effectively with various stakeholders is crucial. Prepare to discuss how you've adapted your communication style in different situations, especially in a team environment.
✨Prepare Questions About the Company Culture
20:20 Innovation values trust, collaboration, and innovation. Think of questions that reflect your interest in these values and how you can contribute to the team culture. This shows your genuine interest in the company and its mission.
