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- Tasks: Manage CRM data quality and automate renewal processes for innovative products.
- Company: Join a rapidly growing team at 20:20 Innovation with a friendly culture.
- Benefits: Competitive salary, bonus potential, generous leave, wellness perks, and hybrid working.
- Why this job: Kickstart your career in revenue operations while making a real impact on data management.
- Qualifications: Experience with spreadsheets, attention to detail, and strong communication skills.
- Other info: Great opportunities for growth and a supportive team environment.
The predicted salary is between 30000 - 42000 £ per year.
We have a new and exciting opportunity to join our Marketing team as a Data & CRM Executive, in a hands-on operations role, responsible for CRM data quality and running the automated renewal process for all 20:20 Innovation products and services.
Company Description: We are proudly working with over 2,000 firms with technical training, practical tax support, practice management, marketing content and much more. We help firms grow their client base, advise their clients, expand their service offerings and prosper in the changing environment.
You will be joining 20:20 Innovation at an exciting time of rapid growth in both our core membership offering and expanding additional services. 20:20 Innovation is a friendly place to work with a great team culture. The team have recently crystallised the core values which make us tick. These are:
- Trust and Collaboration
- Agility and Innovation
- Integrity
- Inspiring Community
Role Description: As a Data & CRM Executive, you will be responsible for improving CRM data quality and running the automated renewal process for all 20:20 Innovation products and services. The remit starts with repetitive but essential data work (e.g., merging large volumes of duplicate records) to ensure a reliable CRM that acts as a genuine source of truth across the business.
It's a strong starting point for someone who wants to move into revenue operations (RevOps) once they've mastered clean data foundations. Success in this role looks like accurate and well-maintained CRM data, and assisting the team in a renewal workflow that runs with minimal intervention.
Knowledge, Skills & Qualifications:
- Experience in managing spreadsheets and using spreadsheet tools such as filters, lookups, dedupe logic
- Excellent attention to detail and organisational skills and happy to do repetitive work accurately
- Strong written and verbal communication skills
- Ability to build rapport and maintain good working relationships with internal teams
- Logical, structured approach to problem solving
- Strong organisational and multi-tasking skills
- Experience in using CRM systems such as Hub Spot would be desirable as would exposure to CRM or subscription environments and experience of cleaning or manipulating data
What do we offer?
- Competitive salary
- Discretionary bonus based on company performance
- 25 days annual leave plus bank holidays with an additional 3 days given by the Company usually for a Christmas closure
- Wellness and social benefits including Cashplan, Employee Assistance Programme, Team Volunteering Day and Away Day
- Option to buy or sell annual leave
- Pension scheme
- Access to employee discounts, vouchers and cashback
- Hybrid working (Tue-Thurs in office, Mon & Fri - wfh)
- 3 x basic salary life assurance
Data & CRM Executive in Newcastle upon Tyne employer: 2020 Innovation
Contact Detail:
2020 Innovation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data & CRM Executive in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to current employees at 20:20 Innovation on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your CRM knowledge. Familiarise yourself with common tools like HubSpot and be ready to discuss how you can improve data quality. Show us you’re keen!
✨Tip Number 3
Practice your problem-solving skills! Think of examples where you've tackled data issues or improved processes. We love seeing candidates who can think logically and structure their approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Data & CRM Executive in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Data & CRM Executive role. Highlight your experience with spreadsheets and CRM systems, and don’t forget to showcase your attention to detail. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining 20:20 Innovation and how your skills align with our values. Keep it friendly and professional – we love a good story!
Show Off Your Skills: When filling out your application, be sure to mention any specific tools or techniques you've used in data management. If you've worked with HubSpot or similar CRM systems, let us know! We’re keen on seeing your practical experience.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at 2020 Innovation
✨Know Your Data Tools
Familiarise yourself with spreadsheet tools like filters and lookups, as well as CRM systems such as HubSpot. Be ready to discuss how you've used these tools in the past to manage data effectively.
✨Showcase Attention to Detail
Prepare examples that highlight your attention to detail, especially in repetitive tasks. You might want to mention a time when your meticulousness led to improved data quality or efficiency.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since strong written and verbal communication skills are essential, consider preparing a brief summary of your experience that you can share during the interview.
✨Emphasise Team Collaboration
Since building rapport with internal teams is key, think of instances where you've successfully collaborated with others. Be ready to discuss how you can contribute to a positive team culture at 20:20 Innovation.