At a Glance
- Tasks: Support product data management and assist with the UK reservations system.
- Company: Join the iconic Disney team in a dynamic role.
- Benefits: 25 days leave, private medical insurance, free park entry, and exclusive discounts.
- Other info: Flexible work environment with opportunities for personal and professional growth.
- Why this job: Make a meaningful impact while working with a creative and inclusive team.
- Qualifications: Strong collaboration skills and experience in product support.
The predicted salary is between 30000 - 40000 £ per year.
Join the Disney team as a Product & Database Assistant and help support our continued growth by managing product data, assisting with the United Kingdom reservations system, and providing essential product support for Walt Disney World, Disneyland Paris, and Disney Cruise Line. In this important role, you will ensure that products are loaded accurately, inventories are maintained effectively, and you will help colleagues deliver key business projects. Expect a dynamic position where your daily responsibilities shift to meet changing business needs, offering both variety and opportunity to make a meaningful impact.
This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home.
ValuesYou’ll join a team grounded in our Disney values, acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.
What You Will Do- Product and Database Support
- Collaborate with digital and operational teams to organize and maintain accurate product information.
- Assist in rolling out product updates, promotions, and innovative cross-brand projects to strengthen WDTCI’s overall product portfolio.
- Help develop and update key documentation, including project plans, functional specifications, and process flow charts.
- Provide essential operational and administrative support to ensure seamless day-to-day business functions.
- System & Process Support
- Work closely with digital and operational teams to ensure product information is organized, accurate, and up-to-date.
- Support the implementation of product updates, promotions, and collaborative projects across brands to enhance the WDTCI product portfolio.
- Assist in creating and updating essential documentation such as project plans, functional specifications, and process flow charts.
- Provide day-to-day operational and administrative support to help the business run smoothly.
- Manage and maintain the external reservations system (JFA) including pricing, inventory, offers, and voucher setup.
- Assist with inventory control, including managing room allocations and releases.
- Stakeholder & Communication Support
- Support work alongside digital and operational teams to ensure all product information is accurately organized, updated, and maintained within the database.
- Support the launch and implementation of product updates, promotional campaigns, and collaborative projects across brands to enhance WDTCI’s product offerings.
- Assist in creating, updating, and maintaining essential documentation, including project plans, functional specifications, and process flow charts to support business operations.
- Strong ability to collaborate with digital and operational teams to ensure product information is accurately organized, maintained, and updated in databases.
- Experience supporting the rollout of product updates, promotions, and innovative cross-brand initiatives to enhance product portfolios.
- Proficiency in developing, updating, and maintaining essential documentation, including project plans, functional specifications, and process flow charts.
- Demonstrated organizational and administrative skills to provide effective day-to-day operational support and ensure seamless business functions.
- 25 days annual leave
- Private medical insurance & dental care
- Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
- Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
- Excellent parental and guardian leave
- Employee Resource Groups – WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Product & Database Assistant employer: 2004 The Walt Disney Company Limited
Joining Disney as a Product & Database Assistant in our vibrant London Hammersmith office offers you the chance to be part of a dynamic team that values integrity, creativity, and collaboration. With 25 days of annual leave, private medical insurance, and unique perks like free park entry and employee discounts, we prioritise your well-being and work-life balance. Our inclusive culture fosters growth and development, ensuring you have the opportunity to make a meaningful impact while enjoying a rewarding career with one of the world's most beloved brands.
Contact Details:
2004 The Walt Disney Company Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Product & Database Assistant
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Disney on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Disney's values and recent projects. Show how your skills align with their mission and how you can contribute to their dynamic team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on articulating your experience with product data and collaboration, as these are key for the Product & Database Assistant role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Disney family. Don’t forget to include that cover letter!
We think you need these skills to ace Product & Database Assistant
Some tips for your application 🫡
Tailor Your Cover Letter:Make sure your cover letter speaks directly to the role of Product & Database Assistant. Highlight your experience with product data management and how you can contribute to our team at Disney.
Showcase Your Collaboration Skills:Since this role involves working closely with digital and operational teams, share examples of how you've successfully collaborated in the past. We love seeing teamwork in action!
Be Organised and Detailed:Attention to detail is key for this position. When filling out your application, ensure all your information is accurate and well-organised. It reflects your ability to manage product data effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our amazing team!
How to prepare for a job interview at 2004 The Walt Disney Company Limited
✨Know Your Product Inside Out
Before the interview, dive deep into Disney's product offerings, especially those related to Walt Disney World, Disneyland Paris, and Disney Cruise Line. Familiarise yourself with their latest updates and promotions, as this will show your genuine interest and help you answer questions confidently.
✨Showcase Your Collaboration Skills
Since the role involves working closely with digital and operational teams, prepare examples of past experiences where you've successfully collaborated on projects. Highlight how you communicated effectively and contributed to achieving common goals, as teamwork is key in this position.
✨Be Ready for Process Discussions
Expect questions about your experience with documentation and process flow charts. Brush up on your knowledge of project plans and functional specifications, and be prepared to discuss how you've used these tools in previous roles to enhance operational efficiency.
✨Embrace Disney's Values
Familiarise yourself with Disney's core values: Integrity, Inclusion, Creativity, Collaboration, and Community. Think of examples from your past that demonstrate how you embody these values, as they are crucial to the company culture and will resonate well during your interview.
