Supervisor, Social Media & Influencers - LucasFilm & Marvel in London

Job Posting Title: Supervisor, Social Media & Influencers - Lucas Film & Marvel Req ID:

Job Description: About the Role & Team

Join The Walt Disney Company and help shape how millions of fans connect with Disney stories, brands and experiences across social media.

As Supervisor, Social Media & Influencers, UK & EMEA, you will play a key role in supporting the delivery of our EMEA Social Media and Influencer strategy.

Working as part of the Cross-Company Social Media Team, you will help create engaging, social-first content, build meaningful audience connections, and support influencer activity across Disney brands and lines of business.

This role will focus on supporting Marvel and Lucasfilm, partnering closely with the relevant franchise teams to deliver social media and influencer campaigns tailored to their audiences, content and business priorities.

This role partners closely with teams across the business, external agencies and market stakeholders to bring campaigns and content to life across UK and EMEA social channels.

You'll combine creativity, organisation and platform expertise to ensure our social activity is audience-led, insight-driven and aligned with brand standards and business priorities.

If selected for this role, you will report to the Senior Manager, Social Media & Influencers, UK & EMEA.

This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home.

You'll join a team grounded in our Disney values - acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration, and caring deeply for our Community.

These values shape how we work, the stories we tell and how we support one another every day.

What You Will Do

• Act as the dedicated social media and influencer partner for the Marvel and Lucasfilm portfolio, helping to develop and execute franchise-specific campaigns, content and audience engagement strategies across UK and EMEA markets.
• Support the planning, execution and optimisation of social media and influencer activity across Disney UK and EMEA brand channels.
• Help deliver best-in-class, social-first content that strengthens brand affinity and drives audience engagement.
• Support the rollout of social media and influencer playbooks, guidelines and best practice across EMEA markets.
• Manage mid-sized influencer campaigns, including talent identification, outreach, briefing, contracting, campaign delivery and reporting.
• Assist with major influencer projects and support the implementation of The Walt Disney Company Influencer Guidelines.
• Coordinate the creation and sourcing of social content by briefing agencies, designers, content creators and external partners from concept through to completion.
• Lead detailed content planning across always-on and campaign activity, not only event-based content, including copywriting, creative briefing, approvals, asset distribution, publishing and channel scheduling.
• Own regular channel, content and campaign reporting, monitoring performance against agreed KPIs and using insights to identify trends, share learnings and inform future content plans.
• Help support tactical paid social activity, including amplification recommendations, optimisation and performance reporting.
• Work with markets and platform partners to support new channel launches, platform innovation, account verification and troubleshooting.
• Maintain strong governance and security standards across social media accounts, including user access reviews and platform best practices.
• Champion audience-first thinking by sharing platform trends, emerging formats and industry developments with the wider team.
• Support local and regional initiatives through competition management, evergreen asset distribution and inclusive content representation.
• Manage the day-to-day workload and priorities of the Social Media Intern. Present project updates, recommendations and new opportunities to stakeholders where appropriate.
• Required Qualifications & Skills
• Experience working within a social media, digital marketing or integrated marketing environment, either agency-side or client-side.
• Experience managing social media platforms in a professional capacity, including hands-on channel scheduling and publishing.
• Experience working with influencers, content creators or talent-led campaigns.
• Strong understanding of major social platforms, audience behaviours, emerging trends and platform innovations.
• Strong reporting and analytical skills, with the ability to interpret channel and campaign performance data and translate insights into actionable recommendations.
• Experience developing forward-looking content plans across always-on and campaign activity, beyond live or event-based content capture, and monitoring performance against agreed KPIs and benchmarks.
• Excellent project management and organisational skills, with the ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills, with the ability to adapt messaging for different audiences and stakeholders.
• Collaborative approach and ability to build strong working relationships across teams, markets and functions.
• Proactive, solutions-focused mindset with strong attention to detail.
• Commercial awareness and ability to identify opportunities to enhance performance and engagement.
• Confidence using Microsoft Office tools including Excel, Power Point/Keynote and Word.
• Ability to thrive in a fast-paced, constantly evolving digital and cultural landscape.
• Motivated self-starter who enjoys taking ownership and driving projects forward.
• Preferred Qualifications
• Experience capturing or creating social-first content for a consumer-facing brand.
• Experience working across multiple international markets or regional teams.
• Knowledge of social media management, reporting and governance tools such as Emplifi and 1Password.
• Experience supporting paid social media campaigns and amplification activity.
• Understanding of social media governance, account security and compliance requirements.
• The Perks
• 25 days annual leave
• Private medical insurance & dental care
• Complimentary admission to eligible Disney Theme Parks, giving you the opportunity to experience the magic we create and make memories of your own.
• Admission is subject to availability, capacity restrictions, applicable rules, block-out dates, and eligibility requirements.
• Access to a wide range of Disney discounts on Disney merchandise, Disney Food & Beverage, Disney Resort Hotels, Disney Cruise Line, Adventures by Disney, National Geographic Expeditions, and more.
• Offerings are subject to availability and may be seasonal, and subject to applicable rules, restrictions, and eligibility requirements.
• Excellent parental and guardian leave
• Employee Resource Groups - WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer.

We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong.

Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

• Job Posting Segment: EMEA Operations
• Job Posting Primary Business: EMEA Studio Marketing
• Job Posting Category: Digital Media / Social Media
• Primary City, State, Region, Postal Code: London, United Kingdom

Date Posted

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