At a Glance
- Tasks: Supervise the creation and delivery of artwork and metadata for Disney+.
- Company: Join Disney's dynamic team in London, shaping content for millions.
- Benefits: Enjoy a competitive salary, flexible working options, and career development.
- Other info: Collaborative environment with opportunities to grow and innovate.
- Why this job: Be part of a creative team that impacts global entertainment.
- Qualifications: Experience in content delivery and strong organisational skills required.
The predicted salary is between 40000 - 50000 £ per year.
Working within a dedicated team, the AMP Supervisor is responsible for the delivery of high‐quality, value‐for‐money TV and Feature Art & Metadata assets to Disney's Direct‐to‐Consumer (DTC) platforms. The role focuses on the end‐to‐end operational management of legal approvals, creation, and servicing of Art & Metadata materials in line with Disney's requirements and standards. The AMP Supervisor partners with global internal teams and external vendors, manages multiple tasks under pressure, and supports and coaches AMP Coordinators as the first point of contact for day‐to‐day tasks, guidance, and queries. This role is based in London Hammersmith, 4 days a week, with either a Monday or Friday working from home.
What You Will Do
- Artwork and Metadata Management: Oversee the creation and delivery of artwork and metadata to the Disney+ platform. Design and maintain workflows for delivery of artwork and metadata for Disney+ Originals, acquisitions, library content, and weekly titles. Ingest assets into Disney+, including live artwork and metadata refreshes via AMP.
- Vendor & Cross‐Team Collaboration: Partner with vendors and teams across EMEA, CEE, and MENA to oversee localisation and delivery of assets into Disney systems.
- Quality & Fulfilment: Conduct artwork QC reviews, manage feedback for artwork assets, supervise verification and fulfilment of artwork and metadata orders within Disney ordering systems.
- Issue Resolution: Resolve artwork and metadata delivery challenges, including asset correction and remediation. Liaise with the US IP legal team to legally clear local main titles for use in local territories.
- People & Support: Provide first point of contact for AMP Coordinators to provide support and advice as needed.
Other General Activities
- Provide coverage and support for other AMP Supervisors and the AMP Manager as needed.
- Attend and contribute to team, departmental, vendor and Content Operations meetings; represent the team in broader Company meetings as required.
- Collaborate with departmental colleagues and cross‐functionally with studio operations; resolve vendor billing issues with TWDC Accounts Payable.
- Develop and maintain relationships with internal and external parties; stay aware of technical developments in the digital media space.
- Adhere to defined Content Operations processes; seek opportunities to improve. Develop knowledge of product slate, media types, and market dynamics; provide training as required.
- Ensure other departments understand the role and how to access relevant information.
- Participate in systems testing and contribute suggestions for workflow and systems improvement.
- Provide holiday and sickness cover under the 'Buddy' scheme.
Areas of Accountability
Accountable to DTC AMP Manager
Experience and Professional Qualifications
- Working knowledge of supply chain processes
- Experience of delivering/packaging content to non‐linear distribution
- Working knowledge of Adobe Suite, Microsoft Excel, Google Docs, Slack, Smartsheet, Airtable
- Basic knowledge of .xml
- Project coordination skills
- Excellent organizational and multi‐tasking skills
- Critical thinking and problem‐solving skills
- Excellent time management
- Ability to work effectively in a team; work well under tight deadlines
Competencies Required
- Stays current on business issues, industry trends, and technological advances
- Interacts well with people from diverse backgrounds
- Excellent communication and interpersonal skills; asks questions to ensure understanding
- Conveys relevant information candidly and timely; uses technology to facilitate better results
- Keeps commitments; prioritises effectively; demonstrates flexibility
- Earns trust and respects colleagues, partners and customers; supports team morale
Supervisor, DTC Content Fulfilment in London employer: 2004 The Walt Disney Company Limited
As a Supervisor in DTC Content Fulfilment at Disney, you will thrive in a dynamic and collaborative work environment located in the vibrant area of Hammersmith, London. The company offers a supportive culture that prioritises employee growth through continuous training and development opportunities, alongside the flexibility of hybrid working arrangements. With a commitment to innovation and excellence, Disney fosters a workplace where your contributions are valued, making it an exceptional employer for those seeking a meaningful career in the media industry.
Contact Details:
2004 The Walt Disney Company Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor, DTC Content Fulfilment in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working at Disney or similar companies. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Disney's DTC platforms and their recent projects. Show us that you're not just a fan but someone who understands their vision and can contribute to it.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on articulating your experience with artwork and metadata management, as well as your problem-solving skills. We want to see you shine!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you're serious about joining the team. Let's make it happen!
We think you need these skills to ace Supervisor, DTC Content Fulfilment in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with artwork and metadata management. We want to see how your skills align with the role of Supervisor, DTC Content Fulfilment!
Showcase Your Team Spirit:Since this role involves collaboration with various teams and vendors, let us know about your teamwork experiences. Share examples where you’ve successfully worked with others to achieve a common goal.
Highlight Your Problem-Solving Skills:We love candidates who can think on their feet! Include specific instances where you've resolved challenges in content delivery or project coordination. This will show us you’re ready for the fast-paced environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system quickly. We can’t wait to hear from you!
How to prepare for a job interview at 2004 The Walt Disney Company Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of supply chain processes and content delivery. Familiarise yourself with the specific requirements for artwork and metadata management, especially in relation to Disney's standards. This will show that you're not just interested in the role but also understand its intricacies.
✨Showcase Your Collaboration Skills
Since this role involves partnering with various teams and vendors, be ready to discuss your experience in cross-team collaboration. Prepare examples of how you've successfully worked with diverse groups to achieve a common goal, and highlight any challenges you overcame during those collaborations.
✨Demonstrate Problem-Solving Abilities
Expect questions about how you handle issues, especially regarding artwork and metadata delivery challenges. Think of specific instances where you resolved problems effectively, and be prepared to explain your thought process and the steps you took to find a solution.
✨Be Organised and Ready to Multi-Task
This role requires excellent organisational skills and the ability to manage multiple tasks under pressure. During the interview, share how you prioritise tasks and stay organised, perhaps by discussing tools or methods you use to keep track of your workload. This will reassure them that you can handle the demands of the position.
