At a Glance
- Tasks: Lead software implementation projects for hedge funds and banks, ensuring exceptional client onboarding.
- Company: Join FactSet, a leading S&P 500 company with a culture of innovation and collaboration.
- Benefits: Enjoy flexible work, health benefits, and career progression opportunities.
- Other info: Be part of a global community focused on sustainability and personal growth.
- Why this job: Make a real impact in the financial tech space while building strong client relationships.
- Qualifications: 5-7 years in financial technology or client-facing roles; strong project management skills required.
The predicted salary is between 56700 - 69300 £ per year.
Fact Set creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.
At Fact Set, our values are the foundation of everything we do.
They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities.
We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.
We are seeking a highly motivated and client-focused Implementation Specialist to join our Client Services/Implementation team and lead software implementation projects for hedge funds, asset managers, banks, and brokers.
This role requires strong project management, technical aptitude, and communication skills to successfully onboard clients and deliver exceptional service.
You will work closely with clients, project managers, developers, and external technology partners to configure solutions, streamline workflows, and ensure successful deployments.
Key Responsibilities
- Manage end-to-end client implementation and onboarding projects.
- Gather business requirements and translate them into system configurations.
- Configure trading environments, user accounts, permissions, and workflows.
- Coordinate with brokers, custodians, and third-party vendors throughout implementation.
- Partner with Product and Engineering teams to deliver client-specific enhancements.
- Create functional documentation, implementation plans, and operational runbooks.
- Deliver onsite and virtual training sessions for traders, portfolio managers, operations, and compliance teams.
- Configure trade routing, end-of-day processing, and integration workflows.
- Build and maintain strong client relationships while providing post-implementation support.
- Identify opportunities to improve client adoption and overall user experience.
- Manage multiple concurrent projects while meeting deadlines and maintaining high-quality standards.
Required Bachelor's degree or equivalent experience. 5-7 years of experience in financial technology, software implementations, or client-facing technical support.
Strong analytical and problem-solving skills.
Excellent verbal and written communication skills.
Experience managing multiple client projects simultaneously.
Strong technical aptitude with the ability to quickly learn new technologies.
Ability to work collaboratively in a fast-paced environment.
Preferred Experience with an OMS, EMS, or PMS platform.
Working knowledge of the FIX Protocol.
Knowledge of SQL and relational databases.
Experience with Java and/or Python.
Understanding of financial markets, trading workflows, and the investment management industry.
- What You'll Bring
- A customer-first mindset with exceptional relationship-building skills.
- Strong organizational and project management abilities.
- Attention to detail and a commitment to delivering high-quality client experiences.
- A proactive approach to solving complex technical and business challenges.
- The ability to remain calm under pressure while managing competing priorities.
- What's In It For You
- At Fact Set, our people are our greatest asset, and our culture is our biggest competitive advantage.
- Being a Fact Setter means: The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.
- Support for your total well-being.
This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.
- Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
- A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
- Career progression planning with dedicated time each month for learning and development.
- Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.
- Learn more about our benefits here.
- Company Overview
Fact Set (NYSE: FDS | NASDAQ: FDS) helps the financial community to see more, think bigger, and work better.
Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users.
Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support.
As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner.
Learn more atwww. factset. comand follow us on Xand Linked In.
Qualified applicants will be considered for employment without regard to characteristics protected by law.
Fact Set creates flexible, open data and software solutions for tens of thousands of investment professionals around the world, providing instant access to financial data and analytics that investors use to make crucial decisions.
We understand the importance of connections, which is why we have launched an external referral pilot program in the United States.
If you are a partner, customer, or vendor; you are now able to refer top talent for a monetary reward.
- Please note some exclusions may apply*
- #J-18808-Ljbffr
Senior Implementation Specialist employer: 20035 FactSet Europe Limited
FactSet is an exceptional employer that prioritises employee well-being and career growth, offering comprehensive benefits including health insurance, retirement plans, and flexible work arrangements. With a strong commitment to sustainability and community engagement, employees thrive in a collaborative environment that values individuality and encourages professional development. Join a globally recognised team where your contributions are celebrated, and you can make a meaningful impact in the financial services technology sector.
Contact Details:
20035 FactSet Europe Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Implementation Specialist
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We think you need these skills to ace Senior Implementation Specialist
Some tips for your application 🫡
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How to prepare for a job interview at 20035 FactSet Europe Limited
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
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