At a Glance
- Tasks: Build client relationships and provide tailored solutions using FactSet products.
- Company: Join a leading financial information provider with a commitment to diversity and innovation.
- Benefits: Comprehensive training, career progression, and a vibrant social community.
- Other info: Enjoy a dynamic work environment with opportunities for professional growth.
- Why this job: Make a direct impact on clients' success while developing your finance and tech skills.
- Qualifications: Passion for finance, strong communication skills, and a collaborative mindset.
The predicted salary is between 30000 - 40000 £ per year.
Your Impact
Client Solutions Associates are core to FactSet's value proposition and important to promoting product usage and adoption and reducing client cancellations. You will build deep client relationships by developing client-focused processes and solutions, promote high user adoption by implementing product-based workflows, and ensure smooth user onboarding by providing necessary training. Associates gather intelligent product feedback and act as an advocate on behalf of the client to Product Development. Through exceptional service, you become a trusted advisor on FactSet to your clients and work to uphold FactSet's reputation of providing world class client support.
What You Will Do
- Through one-on-one contact with clients, you will form personal relationships with leaders in the financial industry, come to understand their workflows, and develop creative ways to improve their research and analysis.
- Upon completion of training, you will combine an understanding of the FactSet system with knowledge of finance and technology to partner with clients to understand their business and investment processes and provide solutions using FactSet products.
- Provide support for FactSet applications and create custom FactSet models, screens, and automated processes.
- Plan and lead product trainings in client offices and at training seminars.
Other Responsibilities
Client Solutions Associates become versatile businesspeople as they expand their knowledge of the financial markets and work with multiple clients. They do not provide financial advice, nor do they perform management consulting functions.
What We’re Looking For
- Strong interest in Finance and/or FinTech.
- Client‑centric mindset and desire to collaborate across teams to create unique and innovative solutions.
- Experience or desire to be client‑facing in a support role.
- Proficiency at learning and using new technology.
- Exceptional verbal and written communication skills.
- Ability to build relationships and work on teams.
- Strong analytical and problem‑solving abilities.
- Strong knowledge of Microsoft Office with Excel skills.
- Bachelor’s Degree Conferred by May of 2026.
What’s In It For You
- A 6‑month long foundational training program that equips you with a strong understanding of FactSet’s business and its clients, and facilitates a long‑term career path with FactSet.
- Autonomy and trust needed to make your mark and contribute to the success of our clients.
- Direct impact on FactSet’s business.
- Career progression planning and professional development, complete with dedicated time each month for online learning seminars, and networking.
- A social community dedicated to volunteerism, intramural sports, and team‑building events.
- Business resource groups designed to cultivate an inclusive environment for all.
Company Overview
FactSet Research Systems Inc. is a global provider of integrated financial information, analytical applications and industry‑leading services for the investment and corporate communities. As a publicly traded company (NYSE:FDS | NASDAQ:FDS) recently added to the S&P 500 index, FactSet delivers superior content, analytics, and flexible technology to help more than 170,000 users see and seize opportunity sooner.
For over 40 years, the company has served financial professionals, including portfolio managers, investment research professionals, investment bankers, risk and performance analysts, wealth advisors and corporate clients. FactSet gives our clients the edge to outperform with informed insights, workflow solutions across the portfolio lifecycle, and industry‑leading support from dedicated specialists.
FactSet celebrates diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. FactSet participates in E-Verify.
Client Solutions Associate - London, Oct2026 employer: 20035 FactSet Europe Limited
FactSet is an exceptional employer that prioritises employee growth and development through a comprehensive 6-month training programme, fostering a strong foundation in finance and technology. With a vibrant work culture that encourages collaboration, volunteerism, and team-building, employees are empowered to make a direct impact on client success while enjoying a supportive and inclusive environment. Located in London, FactSet offers unique opportunities to build meaningful relationships within the financial industry, ensuring a rewarding career path for Client Solutions Associates.
Contact Details:
20035 FactSet Europe Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Solutions Associate - London, Oct2026
✨Tip Number 1
Get to know the company inside out! Research FactSet's products and services, and understand their client base. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your communication skills! Since you'll be client-facing, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online platforms to refine your pitch.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining the team at FactSet.
We think you need these skills to ace Client Solutions Associate - London, Oct2026
Some tips for your application 🫡
Show Your Passion for Finance:Make sure to highlight your interest in finance and FinTech in your application. We want to see that you’re genuinely excited about the industry and how you can contribute to our clients' success.
Tailor Your Application:Don’t just send a generic application! Take the time to customise your CV and cover letter to reflect the skills and experiences that align with the Client Solutions Associate role. We love seeing how you can bring unique solutions to the table.
Demonstrate Your Communication Skills:Since this role involves building relationships with clients, showcase your exceptional verbal and written communication skills. Use clear and concise language in your application to demonstrate your ability to convey ideas effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the StudySmarter team!
How to prepare for a job interview at 20035 FactSet Europe Limited
✨Know Your Client Solutions
Before the interview, dive deep into what a Client Solutions Associate does. Familiarise yourself with FactSet's products and how they help clients in the financial industry. This will not only show your interest but also help you articulate how you can contribute to client success.
✨Showcase Your Communication Skills
Since this role involves building relationships and providing training, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated complex information in the past, whether in a work setting or during your studies.
✨Demonstrate Your Analytical Mindset
Be ready to discuss how you approach problem-solving. Think of specific instances where you've used analytical skills to overcome challenges. This could be from academic projects or previous roles, showcasing your ability to think critically and creatively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about FactSet’s culture, the team you'll be working with, and how success is measured in this role. This shows your genuine interest and helps you assess if it's the right fit for you.
