At a Glance
- Tasks: Deliver exceptional customer service and manage front-of-house duties in a vibrant events venue.
- Company: Prestigious multi-use serviced office and events facility in Glasgow city centre.
- Benefits: Flexible working hours, engaging environment, and opportunities to develop customer service skills.
- Other info: Dynamic role with varied shifts and the chance to work in a lively city-centre location.
- Why this job: Be the welcoming face of high-profile events and make a lasting impression on guests.
- Qualifications: Experience in hospitality or customer service with a positive attitude.
The predicted salary is between 20000 - 25000 € per year.
We are seeking a professional, personable, and organised Part-Time Concierge to join our team at a prestigious multi-use Serviced Office, conference and events facility in the heart of Glasgow city centre. This is an excellent opportunity for someone who enjoys delivering exceptional customer service in a fast-paced, high-profile environment.
As Concierge, you will be the welcoming face of the venue, providing outstanding front-of-house service to delegates, guests, clients, and visitors attending conferences, corporate events, private functions, and meetings.
Shift patterns include:
- Opening shift: 6:00am – 2:30pm
- Closing shift: 2:30pm – 10:00pm
- Flexible rota including:
- Some weekends
- Occasional late evening event cover
- Additional holiday cover when required
Responsibilities include:
- Managing front-of-house reception and concierge duties
- Maintaining high presentation and service standards throughout the venue
- Monitoring public areas to ensure a professional and safe environment
Requirements:
- Have previous experience in hospitality, concierge, reception, or customer service roles
- Have a flexible and positive attitude
- Flexible working arrangements
- Varied and engaging working days in a vibrant city-centre venue
If you take pride in delivering first-class customer service and enjoy working in a professional events setting, we would love to hear from you.
Please note successful candidates will be subject to a DBS check.
Concierge Apprentice in Glasgow employer: 200 SVS Conference & Events
Join our dynamic team at a prestigious venue in the heart of Glasgow, where we prioritise exceptional customer service and employee growth. As a Concierge Apprentice, you'll benefit from flexible working arrangements, a vibrant work culture, and the opportunity to develop your skills in a fast-paced environment, all while being part of a supportive team that values your contributions.
Contact Detail:
200 SVS Conference & Events Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Concierge Apprentice in Glasgow
✨Tip Number 1
Network like a pro! Attend local events or meet-ups related to hospitality and customer service. You never know who might be looking for a Concierge Apprentice or can put in a good word for you.
✨Tip Number 2
Practice your people skills! Role-play common scenarios you might face as a concierge, like handling guest inquiries or resolving issues. This will help you shine during interviews and show off your exceptional customer service abilities.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t wait around. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Stay flexible and positive! The hospitality industry thrives on adaptability. Show that you’re ready to take on various shifts and tasks, and highlight your willingness to learn and grow in a fast-paced environment.
We think you need these skills to ace Concierge Apprentice in Glasgow
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your unique experiences make you a great fit for our team.
Tailor Your Application:Make sure to customise your application for the Concierge Apprentice position. Highlight any relevant experience in hospitality or customer service, and connect it back to the skills we’re looking for, like being organised and personable.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what makes you a great candidate. Avoid fluff and focus on your key achievements and skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at 200 SVS Conference & Events
✨Know Your Venue
Before the interview, do some research on the venue and its services. Familiarise yourself with their events and clientele. This will not only show your interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think of specific situations where you went above and beyond to help a guest or resolve an issue. This is crucial for a role that revolves around front-of-house service.
✨Dress to Impress
As a concierge, you'll be the face of the venue, so make sure to dress smartly for your interview. A professional appearance can make a great first impression and reflect your understanding of the role's expectations.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team dynamics, the types of events held, or how they measure success in the concierge role. This shows your enthusiasm and helps you gauge if the venue is the right fit for you.
