Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers with excellent service and product knowledge to enhance their shopping experience.
- Company: Join the vibrant team at Old Navy, a leader in retail fashion.
- Benefits: Flexible hours, employee discounts, and a fun work environment.
- Why this job: Be part of a dynamic team that brings style and joy to customers every day.
- Qualifications: Strong communication skills and a passion for fashion and customer service.
- Other info: Perfect opportunity for students looking to gain retail experience and build their resume.
The predicted salary is between 11 - 16 £ per hour.
In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What You’ll Do
- All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
- Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately.
- Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration.
- Promote loyalty by educating customers about our loyalty programs.
- Leverage omni channel offerings to deliver a frictionless customer experience.
- Support sales floor, fitting room, check out, and back of house processes, as required.
- Courteous and responsive to internal/external requests.
- Exchange and verify job-related information to provide support.
Who You Are
- Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals.
- Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
- Able to handle customer interactions and potential issues/concerns courteously and professionally.
- Use basic information-gathering skills to solve problems.
- Ability to learn procedural knowledge acquired through on-the-job training.
Seasonal This Way ONward Sales Associate - Riviera Centre in Torquay employer: 200 Old Navy, LLC
Contact Detail:
200 Old Navy, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal This Way ONward Sales Associate - Riviera Centre in Torquay
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Old Navy's products, promotions, and values. This way, when you chat with customers, you can confidently share your knowledge and make their shopping experience unforgettable.
✨Tip Number 2
Practice your communication skills! Engage with friends or family as if they were customers. This will help you become more comfortable in answering questions and providing style suggestions, making you a pro when it comes to customer interactions.
✨Tip Number 3
Show off your problem-solving skills! Think of potential customer scenarios and how you would handle them. Being prepared for any situation will not only boost your confidence but also impress your future employers.
✨Tip Number 4
Apply through our website! It’s super easy and gives you a chance to showcase your enthusiasm for the role. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Seasonal This Way ONward Sales Associate - Riviera Centre in Torquay
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how you connect with customers and make their experience memorable. Share any relevant experiences that highlight your ability to engage and inspire.
Be Specific About Your Skills: Make sure to mention any specific skills or experiences that relate to the role. Whether it's your knack for problem-solving or your ability to use technology effectively, we want to know how you can contribute to our team at Riviera Centre.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the job description. Highlight how your background aligns with our brand's selling behaviours and how you can help us deliver a premium customer experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at 200 Old Navy, LLC
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in Old Navy's products, promotions, and values. Familiarise yourself with their current merchandise assortment and any ongoing events. This knowledge will help you demonstrate your passion for the brand and show that you can effectively engage with customers.
✨Practice Customer Scenarios
Think about common customer interactions you might face as a Sales Associate. Prepare responses for questions like 'What outfit would you recommend for a casual day out?' or 'Can you tell me more about your loyalty program?' Practising these scenarios will boost your confidence and help you communicate effectively during the interview.
✨Showcase Your Problem-Solving Skills
Be ready to discuss how you've handled challenging customer situations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will highlight your ability to think on your feet and provide excellent customer service, which is crucial for this role.
✨Engage with Technology
Since the role requires effective use of technology, be prepared to talk about your experience with point-of-sale systems or any other relevant tech. Mention how you’ve used technology to enhance customer experiences or streamline processes, showing that you’re tech-savvy and ready to adapt.
