Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a busy coffee shop, train staff, and ensure exceptional customer service.
- Company: 200 Degrees is an independent specialty coffee roaster with a passion for coffee culture.
- Benefits: Enjoy training opportunities, health support, employee discounts, and recognition rewards.
- Why this job: Join a fun team, develop your leadership skills, and make a real impact in the coffee community.
- Qualifications: 2+ years in a similar role, excellent communication skills, and a lively personality.
- Other info: Flexible hours with a focus on both management and hands-on coffee making.
The predicted salary is between 28800 - 42000 £ per year.
200 Degrees are independent speciality coffee roasters, purveyors of distinctive coffee shops, and unashamedly proud to be coffee geeks.
Customer awareness and exceptional customer service skills are imperative. You are the key to help unlock the potential of not only the Coffee Shop, but the team which works in it. You will need to be comfortable and confident in training and quality managing other staff in all areas of the business. We require an inspirational leader with an infectious personality and (ideally) incredible barista skills to lead the day-to-day running of what will be a busy shop.
We are now recruiting for an experienced General Manager to take on our busy coffee shop in Birmingham.
Responsibilities of the Role:
- Be organised, hard-working, reliable and flexible
- Create an environment with your team mates which balances serving the customer and having fun
Requirements:
- Have at least 2 years experience in a similar environment
- Have a lively personality and be comfortable dealing with customers
- Be an excellent communicator, and be driven to train and develop people
- Be organised, hard-working, reliable and flexible
- Enjoy the day to day, making coffee and serving as well as the management tasks
- Have an understanding of business performance and be able to affect change based on it
Based on a 40 hour working week, including weekends. Regular opening hours are between 7am and 8pm.
The Perks of Working at 200 Degrees:
- Training & Development
- Health & Wellbeing Support
- Employee Discounts
- Long Term Service
- Reward & Recognition
- Family Benefits
Apply now!
#J-18808-Ljbffr
General Manager Colmore Row, Birmingham 200 Degrees Shops employer: 200 Degrees Coffee Shops
Contact Detail:
200 Degrees Coffee Shops Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager Colmore Row, Birmingham 200 Degrees Shops
✨Tip Number 1
Show your passion for coffee! When you engage with us, make sure to express your love for coffee and how it drives your work. Share any unique experiences you've had in the coffee industry that highlight your enthusiasm.
✨Tip Number 2
Demonstrate your leadership skills. Think of specific examples where you've successfully led a team or improved customer service in a previous role. We want to see how you can inspire and develop others!
✨Tip Number 3
Be ready to discuss your training methods. Since training staff is a key part of this role, prepare to share your approach to developing team members and ensuring high-quality service.
✨Tip Number 4
Understand our business model. Familiarize yourself with how we operate at 200 Degrees, including our focus on quality and customer experience. This knowledge will help you stand out as a candidate who is genuinely interested in our brand.
We think you need these skills to ace General Manager Colmore Row, Birmingham 200 Degrees Shops
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with 200 Degrees' values and mission. Highlight your passion for coffee and customer service in your application to show that you align with their culture.
Tailor Your CV: Make sure your CV reflects your experience in managing coffee shops or similar environments. Emphasize your leadership skills, customer service experience, and any barista training you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've successfully led teams and improved customer experiences in previous positions.
Highlight Relevant Skills: In your application, clearly outline your communication skills, ability to train staff, and understanding of business performance. Use concrete examples to demonstrate how you've made a positive impact in past roles.
How to prepare for a job interview at 200 Degrees Coffee Shops
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the coffee culture during the interview. Share any personal experiences or knowledge about different coffee beans, brewing methods, or trends in the coffee industry. This will demonstrate that you are not just looking for a job, but that you genuinely care about the product.
✨Highlight Your Leadership Skills
As a General Manager, you'll need to inspire and lead your team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to train and develop staff. Discuss specific situations where you motivated your team to achieve great results.
✨Emphasize Customer Service Excellence
Customer awareness and exceptional service are key to this role. Be ready to discuss your approach to customer service and share stories that illustrate your ability to handle difficult situations with grace and professionalism. Show that you understand the importance of creating a welcoming environment.
✨Demonstrate Your Organizational Skills
Being organized is crucial in a busy coffee shop. Talk about your strategies for managing time and tasks effectively. You might want to mention any tools or systems you use to keep everything running smoothly, as well as how you balance management duties with hands-on work like making coffee.
