At a Glance
- Tasks: Lead the front-of-house team and create unforgettable dining experiences for guests.
- Company: 20 Stories, a vibrant restaurant in the heart of Manchester.
- Benefits: Generous benefits, training opportunities, and support for your wellbeing.
- Other info: Great opportunities for career advancement and professional growth.
- Why this job: Be the face of a top restaurant and elevate guest experiences every day.
- Qualifications: Charismatic personality and experience in high-volume service environments.
The predicted salary is between 25000 - 30000 £ per year.
20 Stories, located at No. 1 Spinningfields, Manchester, is seeking a charismatic Head Waiter/Waitress to lead the front-of-house team and deliver exceptional dining experiences.
You will be the face of the restaurant, ensuring warm guest interactions, expert service, and flawless execution in a high-volume setting.
The role offers opportunities to advance, with training through Evolv Edge, and a generous benefits program designed to support your wellbeing and professional growth.
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Head Waiter/Waitress – Lead Guest Experience in Manchester employer: 20 Stories
At 20 Stories, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values creativity and excellence in the heart of Manchester. With industry-leading benefits, including a competitive salary, wellness support, and opportunities for professional growth through our comprehensive training platform, we ensure our team members are well-supported and recognised for their hard work. Join us to be part of a dynamic team that not only delivers outstanding culinary experiences but also fosters a sense of community and belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Head Waiter/Waitress – Lead Guest Experience in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like 20 Stories. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to 20 Stories
Don't be shy about reaching out to 20 Stories directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Waiter/Waitress – Lead Guest Experience in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about 20 Stories and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at 20 Stories
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
