At a Glance
- Tasks: Create a welcoming community and enhance member experiences in a vibrant workspace.
- Company: Join 2-Work, a growing provider of flexible workspaces with a collaborative culture.
- Benefits: Enjoy competitive salary, birthday off, bonuses, and career growth opportunities.
- Other info: Engage in exciting community events and networking opportunities.
- Why this job: Be part of a dynamic team that values your input and supports your development.
- Qualifications: Experience in hospitality or sales, with strong leadership and service skills.
The predicted salary is between 27000 - 30000 £ per year.
We are looking for a Community Leader to join our growing team at 2-Work for our brand new location opening later this year in Accrington.
The Community Leader is responsible for delivering an exceptional member experience within the Flexspace environment.
This role blends hospitality, operations, and community engagement to create a welcoming, productive, and well-connected workplace for members.
This role is also responsible for attracting & consultatively securing & retaining Members, achieving occupancy & revenue targets.
This is a full-time, on-site role where you will play a key part in enhancing the member experience, supporting operations, and helping build a thriving business community.
About 2-Work
2-Work is a growing provider of flexible workspace, with five locations across Leeds and Wakefield.
As part of our continued expansion, we are now opening our first North West location in Accrington.
We create a collaborative, community-driven workspace for start ups and established businesses alike, focusing on:
- Community & Collaboration – A workspace designed for networking and professional engagement.
- Work/Life Balance – A culture that supports well-being and productivity.
- Employee Growth – We invest in our people and offer exciting career opportunities.
As a Community Leader, you will
- Act as the primary point of contact for members and visitors, providing a warm and professional welcome.
- Formulate a sales strategy alongside the Property Consultants
- Proactively generating Membership referrals & managing void suites, manipulating a pipeline of enquiries through to conversion.
- Plan and host community events, networking sessions, and engagement initiatives.
- Support new members onboarding to ensure a smooth and positive start.
- Handle member queries and resolve issues promptly and professionally.
- Support the day-to-day running of the workspace, including hospitality services.
- Engagement & active participation with external & internal events, actively promoting attendance and working in cohesion with Members.
- Assist with workspace tours for prospective members.
- Support member retention through relationship management and service excellence.
- Identify opportunities to promote additional services and memberships.
- Takes ownership of accurate accounting of monthly Membership revenue
- Alongside BDE supports the performance & profitability of the business through control of budgets & business plan KPI’s.
- Ensures the highest standards, to include hygiene & cleanliness.
- Adhere to & effectively execute periodic H&S inspections.
- And more...
What We’re Looking For
- Ideally experienced within serviced, sales or hospitality industry.
- Proven service orientated, sales and commercial experience within a property and/or facilities environment.
- Demonstrate effective management & leadership experience in a hospitality environment.
- Ability to manage and motivate teams to consistently deliver high performance.
- Absolute commitment to high ethics, integrity & honesty.
- Demonstrated ability to work with financials, including P&L reports and accounting systems.
- Proficient in Microsoft suite of products
Why Join 2-Work?
- Career Growth – We are expanding, and we want you to grow with us.
- Training & Development – Receive expert training and ongoing support.
- Team Events – We work hard and celebrate success together.
- Special Perks – Enjoy your birthday off
- Bonus & Commission – Quarterly bonus structure and commission opportunities.
- Supportive Leadership – We value your input and work together to achieve great things.
- Community Engagement – Be part of a vibrant workspace and networking hub.
Ready to take the next step in your career?
Apply now or get in touch for more details – we would love to hear from you.
Community Leader in Preston employer: 2-Work
At 2-Work, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee well-being and growth. As a Community Leader in our new Accrington location, you will enjoy unique opportunities for professional development while being part of a dynamic team dedicated to creating exceptional member experiences. Our commitment to community engagement and collaboration ensures that every day is rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Community Leader in Preston
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like 2-Work. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to 2-Work
Don't be shy about reaching out to 2-Work directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Community Leader in Preston
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about 2-Work and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at 2-Work
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
