At a Glance
- Tasks: Provide immediate emotional and practical support to families affected by sudden loss.
- Company: 2wish, a charity dedicated to supporting bereaved families across Wales and parts of England.
- Benefits: Competitive salary, remote work, and the chance to make a real difference in people's lives.
- Other info: Flexible working hours with significant travel across the region.
- Why this job: Join a compassionate team and help families navigate their toughest times.
- Qualifications: Experience in support roles and strong communication skills are essential.
Reports to: Immediate Support and Debrief Manager
Salary: Salary of 27,427 per annum
Location: Remote work with significant travel in the region
Hours: Fulltime, 37.5 hours a week
Context of role: 2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are an All-Wales and part England charity providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. The post holder will provide immediate and ongoing emotional and practical support to families affected by the sudden and unexpected death of their child or young adult.
Main duties:
- To initiate immediate support for a caseload of families whose children and young people aged 0-25 have died suddenly and unexpectedly across the region
- To contact all families within 24-48 hours of the referrals by telephone
- Complete an initial assessment of families needs to identify and plan the support as required in line with safeguarding and risk reduction
- Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
Immediate Support Coordinator - West Mercia employer: 2 Wish
2wish is an exceptional employer dedicated to providing compassionate support to families affected by the sudden loss of a child or young person. With a strong focus on employee wellbeing, we offer a hybrid working model, generous annual leave, and opportunities for professional development, all within a supportive and collaborative work culture. Our commitment to making a meaningful impact in the community, combined with unique benefits like extra leave on your birthday and an Employee Assistance Programme, makes 2wish a rewarding place to work in Northwest Wales.
