Dental Clinical Manager in Bath, Somerset

Reports to: Director of Support and Services

Salary: £60 per hour

Location: Remote, online sessions

Hours: Part-time, 4 hours per week, 16 hours a month with flexibility for additional hours as required

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite.
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person.
• Provide a professional counselling service and complementary therapies for those affected by the sudden death of a child or young person.
• Provide support to individuals who witness the sudden death of a child or young person.
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person.

The Clinical Supervisor at 2wish plays a vital role in supporting the wellbeing and resilience of staff by providing structured, reflective supervision. Through regular one-to-one and, where appropriate, group supervision sessions, the role helps ensure staff feel supported, maintain professional boundaries, and sustain their ability to deliver high-quality care.

• Provide regular, structured clinical supervision to a designated caseload of 2wish staff, in line with BACP ethical frameworks and best practice guidance.
• Support staff to process the emotional impact of working with bereavement, trauma and crisis, promoting resilience and psychological wellbeing.
• Ensure supervision practice upholds BACP principles, including confidentiality, professional boundaries, safeguarding and ethical decision-making.
• Provide guidance on managing complex or high-risk cases, ensuring staff feel confident and supported in their roles.
• Maintain clear, accurate and confidential supervision records in accordance with GDPR, organisational policies and professional standards.
• Work collaboratively with line managers and senior leadership (while maintaining appropriate confidentiality) to ensure staff are effectively supported.
• Escalate safeguarding concerns or significant wellbeing risks in line with organisational procedures and statutory requirements.
• Identify themes, pressures or trends emerging across the staff team and contribute to organisational learning and service development.
• Promote a trauma-informed, compassionate culture across the organisation, supporting the wellbeing of staff as a core priority.
• Contribute to the development, review and continuous improvement of supervision frameworks, policies and wellbeing initiatives.
• Keep up to date with relevant legislation, third sector best practice, and BACP guidance, ensuring practice remains compliant and high quality.
• Attend the monthly, online full staff meeting and attend the annual 2wish conference at HQ.
• To be responsible for organising own work agenda, time management and administration.
• To promote the ongoing work and continued support that 2wish can offer.
• To work as part of a team providing support to suddenly bereaved families.
• To work alongside support team and maintain a seamless approach to service delivery.
• To maintain a high degree of confidentiality in accordance with the charity's policies.
• To show respect and sensitivity for the cultural and religious beliefs of families.
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working.
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role.
• This role is subject to a DBS check.

Contract type: Permanent

Normal office hours are 9am 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. A fixed rate allowance is payable for agreed mileage in accordance with our expense policy, undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: This post is remote. Occasional travel to 2wish HQ in South Wales may be required.

• An Employee Assistance Programme, including wellbeing support.
• Free parking on 2wish premises.
• Free branded 2wish clothing.
• An extra annual leave day on your birthday.
• Incremental increase in holiday entitlement based on length of service.
• Paid sick leave.
• Discounts for personal purchases on 2wish Merchandise.
• Discounted tickets to UK 2wish events for staff and family.
• Extra holiday entitlement when taking part in 2wish overseas events.
• Company mobile phone for performance of duties.
• Tools/equipment required for the performance of duties.
• Bright Exchange employee discounts.
• Auto-enrolment into company contributory pension scheme after 3 months service.

Please return a CV and covering letter, or a CV and two-minute video, by email.