Head of Operations

Job Description /n Head of Operations/n /n /n Location: Carlisle/n /n /n Working Hours: Monday – Friday 8:30-17:00pm/n /n /n /n /n /n /n /n /n About Us:/n /n /n Joining 2 Sisters means becoming part of the UK’s largest food manufacturing group, with a turnover exceeding £3 billion and over 13,500 employees. At Cavaghan & Gray in Carlisle, we produce the highest quality M&S products with a production capacity of 115 million units per year, spread across over 150 different products. The site played a major role in the ready meal revolution in the 1970s, launching three of the first-ever prepared ready meal products - cauliflower cheese, cottage pie and Cumberland pie – all for Marks & Spencer./n /n /n /n /n /n /n /n /n About the Role:/n /n /n We are looking for an experienced operational leader to oversee and drive performance across both sites. This role is not just about getting product out the door – it’s about shaping the future. We need someone who can help secure long-term business by proving capability and building a resilient, adaptable operation./n /n /n /n /n /n /n /n /n Key Responsibilities:/n /n /n /n - Full operational responsibility across two Carlisle sites. /n - Lead, motivate, and align teams across both locations to a shared operational vision. /n - Drive performance improvement initiatives using data, root cause analysis, and clear KPIs. /n - Identify and implement continuous improvement opportunities across manufacturing processes. /n - Champion a culture of accountability, collaboration, and staff development. /n - Address legacy challenges and build readiness for future growth. /n - Delegate effectively and ensure the right people are empowered to deliver. /n /n /n /n /n /n /n /n /n /n What We're Looking For:/n /n /n /n - Proven experience in short shelf-life food manufacturing. /n - Strong understanding of production metrics and how to leverage them for performance gains. /n - A hands-on leader who can roll up their sleeves and be part of the team. /n - Demonstrated ability to lead through change and modernise legacy operations. /n - Skilled in team development, with the ability to unify and inspire large, diverse teams. /n - Comfortable in fast-paced, high-pressure environments with tight timelines. /n /n /n /n /n /n /n /n /n /n Benefits:/n /n /n /n - Up to 33 days Annual Leave including Bank Holidays /n - Health Assured Employee Assistance Programme and Grocery Aid, offering confidential support services 365 days a year /n - Company Pension Scheme /n - Boparan Restaurant Group Discount /n - Cycle2Work Scheme /n /n /n /n /n /n /n /n /n /n Why Join Us?/n /n /n As one of the UK’s largest food manufacturers, we provide ample opportunities for career growth and skill development. We emphasise promoting from within, ensuring you can build a rewarding career with us./n