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- Tasks: Lead night shift operations, ensuring production targets and quality standards are met.
- Company: Join a dynamic food industry leader with a focus on teamwork and innovation.
- Benefits: Earn £25.38 per hour plus a 10% night shift allowance, with great discounts and perks.
- Other info: Enjoy fantastic career development opportunities and a supportive work culture.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in the food industry and strong people management skills required.
The predicted salary is between 50000 - 60000 £ per year.
We currently have an exciting opportunity for Operations Manager to join our team in Thetford on the night shift. This post is working 4 on 4 off nights - 1800 - 0600. £25.38 per hour (+10% night shift allowance £27.92).
Main Responsibilities:
- Lead night shift operations across preparation, frying, and packing departments, ensuring consistent delivery of production targets, quality standards, and customer specifications.
- Act as a visible and approachable leader on nights, supporting all functions across the site (production, engineering, technical, hygiene, and logistics) to maintain operational continuity.
- Serve as a key escalation point for senior stakeholders, providing clear communication, rapid decision-making, and effective resolution of operational issues outside core business hours.
- Drive a culture of accountability, engagement, and teamwork, ensuring all colleagues understand customer expectations, site priorities, and performance targets.
- Accurately track and manage labour hours across shift, ensuring full compliance with ETI (Ethical Trading Initiative) standards, working time regulations, and site policies, proactively identifying and addressing any potential breaches.
- Monitor production performance in real-time, working cross-functionally to remove bottlenecks, minimise downtime, and improve overall equipment effectiveness (OEE).
- Ensure full compliance with food safety, quality, and legal standards (e.g. HACCP, BRC, H&S), proactively addressing risks and stopping unsafe practices where necessary.
- Lead continuous improvement initiatives, driving gains in yield, efficiency, and right-first-time production through data-led decision-making.
- Build strong working relationships across departments, enabling seamless communication between day and night operations and supporting site-wide objectives.
- Coach and develop supervisors and team leaders, strengthening capability, succession planning, and overall team performance.
- Support site KPIs including cost control, waste reduction, labour efficiency, and service levels, contributing to overall business profitability.
- Manage incident response on shift, including technical, engineering, or staffing challenges, ensuring minimal disruption to production schedules.
- Champion a positive safety culture, lead and chair the monthly Health and Safety Meeting, while also embedding best practice and ensuring all team members operate in a safe and compliant manner.
Ideal Candidate:
- Experience within the food industry, preferably chilled / high-risk products at a Management level.
- Strong people management, leadership & coaching skills.
- Being able to motivate, engage and develop a team.
- Experience in delivering production plans within a fast-moving environment.
- Effective communicator across all levels with a flexible attitude & approach.
Package Description:
- Company Bus Service from Norwich, Attleborough, Wymondham and Thetford Centre.
- Exclusive 2 Sisters employee discount - offering savings of up to 60% with brands including Asda, Morrisons, Marks and Spencer and Tesco.
- 50% off your total bill in all of our group restaurant brands.
- Cycle to Work Scheme.
- Free onsite parking.
- Hot food available on site plus free hot drinks.
- Employee of the Month awards.
- Fantastic development opportunities available for promotion and career development.
- In-house training.
Operations Manager - Nights employer: 2 Sisters Food Group Limited
Contact Detail:
2 Sisters Food Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Nights
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Operations Manager role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of food safety standards and operational efficiency. Be ready to discuss how you can drive continuous improvement and manage production performance effectively.
✨Tip Number 3
Showcase your leadership skills during the interview. Share examples of how you've motivated teams and resolved conflicts in fast-paced environments. We want to see that you can be the approachable leader we need on the night shift!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Thetford.
We think you need these skills to ace Operations Manager - Nights
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in the food industry and any leadership roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the night shift operations. Share specific examples of how you've led teams and improved processes in previous roles.
Showcase Your People Skills: As an Operations Manager, you'll be leading a team, so make sure to highlight your people management and coaching skills. We love seeing candidates who can motivate and engage their teams effectively!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at 2 Sisters Food Group Limited
✨Know Your Operations Inside Out
Make sure you’re familiar with the key responsibilities of an Operations Manager, especially in a night shift context. Brush up on your knowledge of production processes, quality standards, and compliance regulations like HACCP and BRC. This will help you speak confidently about how you can lead operations effectively.
✨Showcase Your Leadership Skills
Prepare examples that highlight your people management and coaching abilities. Think about times when you motivated a team or resolved conflicts. Being able to demonstrate your leadership style will show that you can engage and develop your team, which is crucial for this role.
✨Communicate Clearly and Effectively
Since the role involves liaising with various departments, practice articulating your thoughts clearly. Use specific examples to illustrate your communication skills and how you’ve successfully navigated cross-functional challenges in the past. This will show that you can maintain operational continuity across shifts.
✨Emphasise Continuous Improvement
Be ready to discuss how you've driven improvements in previous roles. Whether it’s through data-led decision-making or enhancing efficiency, having concrete examples will demonstrate your commitment to operational excellence. Highlighting your proactive approach to problem-solving will resonate well with the interviewers.