Junior ICT Consultant in Oxford

Junior ICT Technician
Oxford
We are looking for a junior ICT Technician to join a busy MSP around the Oxford and Abingdon area.
This role would suit someone with experience supporting IT either within a school environment or an MSP, who enjoys taking ownership of technical issues and delivering reliable solutions.
You'll be responsible for keeping systems running smoothly while also help the school to get the most out of its ICT. From supporting staff and students to maintaining hardware and applications, your work will directly contribute to creating an effective learning environment.
Key responsibilities:
Act as the one of the onsite contacts for IT, providing responsive 1st line support to staff and students
Troubleshoot and resolve technical issues across desktops, laptops, tablets, printers, projectors, AV equipment and more
Install, configure and upgrade hardware and software across the school network
Support and maintain core systems, with a strong focus on Microsoft Office 365 and commonly used education applications
Work proactively with stakeholders to identify improvements in ICT provision
Communicate technical solutions clearly and effectively to non-technical users
Key Requirements:
Knowledge of Microsoft Office 365 and Windows operating systems
Some understanding of common user applications and networked systems
Confident troubleshooting skills with the ability to work independently under pressure
Excellent communication and organisation skills, with a customer-first approach
Please apply for immediate consideration, my client is wanting to start the interview process asap!
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