At a Glance
- Tasks: Provide support for critical business applications and troubleshoot issues.
- Company: Join a growing IT team in a dynamic environment.
- Benefits: Hybrid working, ongoing learning, and professional development opportunities.
- Other info: Collaborative team culture with exposure to diverse technologies.
- Why this job: Expand your technical skills while making a real impact on exciting projects.
- Qualifications: Experience with business systems, strong troubleshooting skills, and SQL knowledge.
The predicted salary is between 30000 - 40000 £ per year.
We're seeking an Application Support Engineer to join a growing IT team supporting a range of critical business applications across ERP, Ecommerce, Warehouse Management, Finance, and Reporting platforms. This is an excellent opportunity for someone with experience supporting business systems who is looking to develop their technical skills further while working on a variety of exciting projects and technologies.
The Role
As an Application Support Engineer, you will provide 1st and 2nd line support for business-critical systems, helping users resolve issues and ensuring systems operate effectively. You'll work closely with internal stakeholders, third-party vendors, and development teams to investigate problems, support system enhancements, and contribute to ongoing improvements.
Key responsibilities include:
- Providing support for ERP, WMS, Ecommerce, Finance, and Reporting platforms.
- Troubleshooting business system and application issues.
- Supporting ecommerce stores and customer enquiries.
- Investigating and resolving data-related issues using SQL/TSQL.
- Raising and managing support tickets with third-party vendors.
- Performing QA testing for system updates and new developments.
- Documenting issues, resolutions, and support procedures.
- Assisting with IT and business systems projects.
- Supporting integrations and associated business systems.
About You
We're looking for a proactive and enthusiastic individual who enjoys solving problems and delivering excellent customer service.
Essential Skills & Experience:
- Experience supporting business systems, ERP platforms, WMS systems, or ecommerce applications.
- Strong troubleshooting and analytical skills.
- Knowledge of databases and database relationships.
- Working knowledge of SQL/TSQL.
- Excellent communication and organisational skills.
- Ability to manage workload effectively and work independently when required.
Desirable Experience:
- Magento or ecommerce platform support.
- SQL Server Administration.
- RESTful Web Services and cXML.
- Finance systems.
- Software testing and QA activities.
- Understanding of quote-to-invoice business processes.
What's on Offer?
- Hybrid working environment.
- Exposure to a wide range of business-critical technologies.
- Opportunities to work on exciting IT and business systems projects.
- Ongoing learning and professional development.
- Collaborative and supportive team environment.
If you're looking for a role where you can expand your technical expertise, contribute to business-critical systems, and develop your career within a dynamic IT team, we'd love to hear from you!
Application Support Engineer in Manchester employer: 1TECH STAFFING LIMITED
Join a dynamic IT team as an Application Support Engineer, where you'll enjoy a hybrid working environment and the chance to work on a variety of exciting projects across critical business applications. Our collaborative culture fosters ongoing learning and professional development, ensuring you have the support needed to expand your technical skills while contributing to meaningful improvements in our systems. With exposure to cutting-edge technologies and a focus on employee growth, this is an excellent opportunity for those seeking a rewarding career in IT.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Engineer in Manchester
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what 1TECH STAFFING LIMITED values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges 1TECH STAFFING LIMITED might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at 1TECH STAFFING LIMITED!
✨Direct Apply to 1TECH STAFFING LIMITED
Let's not forget to apply directly through the 1TECH STAFFING LIMITED website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Application Support Engineer in Manchester
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at 1TECH STAFFING LIMITED.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at 1TECH STAFFING LIMITED. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at 1TECH STAFFING LIMITED
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
