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- Tasks: Join us as a Field Engineer, tackling IT installations and providing remote support.
- Company: Be part of a growing MSP known for its reliable and friendly service across the UK.
- Benefits: Enjoy a competitive salary, car allowance, and opportunities for skill development.
- Why this job: This role offers travel, hands-on work, and a chance to grow in a dynamic environment.
- Qualifications: Strong IT support background, experience with Microsoft 365, and excellent communication skills required.
- Other info: Ideal for those looking to advance their career in a supportive team.
The predicted salary is between 28000 - 36000 £ per year.
Is this the role you are looking for? If so, read on for more details, and make sure to apply today.
£32,000 - £40,000 + £4k car allowance
North of England
Are you a versatile IT professional who enjoys working on-site and remotely? We’re working on behalf of a growing MSP that prides itself on delivering fast, dependable, and personable service to clients across the UK, 24/7, 365 days a year. This role is perfect if you’re a Field Engineer with strong service desk experience and a knack for solving technical issues. You’ll thrive in a role that combines travel, hands-on installation, and remote support, with opportunities to expand your skills and grow within the business.
Key Responsibilities:- Carrying out IT and WiFi installations for new and existing customers
- Assisting in pre-configuration of equipment and supporting the design and implementation of new IT, network, and WiFi solutions
- Performing wireless surveys using the latest tools and software
- Providing remote and telephone-based support for a wide range of IT issues, including the Microsoft 365 stack, WiFi, and telecoms
- Resolving cases efficiently—prioritising, escalating, and keeping customers updated
- Maintaining up-to-date documentation and contributing to project paperwork
- Collaborating with colleagues to ensure top-quality service for customers
- A strong background in IT support, ideally within an MSP environment
- Experience on the service desk Microsoft 365 Suite, Azure, Active Directory
- Experience supporting Windows Server (DC, DNS, DHCP, GPO)
- Exposure to WiFi technologies (Cisco, Ruckus; Aruba experience is a bonus)
- Knowledge of PBX systems (Mitel, NEC, Gamma Horizon, 3CX) and telecoms fundamentals
- Familiarity with ISDN, PSTN, SIP services, and analogue terminations
- Excellent communication skills—both written and verbal
- A flexible, can-do attitude and the ability to manage multiple tasks
- Relevant qualifications (Windows MCP, MCSA, Cisco ICND1) are a plus, but not essential
If you’re keen to take the next step in your career, please apply for immediate effect.
Field Engineer employer: 1TECH STAFFING LIMITED
Contact Detail:
1TECH STAFFING LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer
✨Tip Number 1
Familiarise yourself with the latest IT and WiFi installation techniques. Being knowledgeable about current technologies will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 2
Network with professionals in the field, especially those working in Managed Service Providers (MSPs). Attend industry events or join online forums to connect with others who can provide insights and possibly refer you to job openings.
✨Tip Number 3
Brush up on your communication skills, as this role requires excellent verbal and written abilities. Practising how to explain technical issues in simple terms can set you apart from other candidates.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of past experiences where you successfully resolved technical issues. Be ready to discuss these scenarios in detail during your interview to demonstrate your capability.
We think you need these skills to ace Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support, especially within an MSP environment. Emphasise your skills with Microsoft 365, Azure, and any WiFi technologies you've worked with.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role of Field Engineer. Mention specific experiences where you've successfully resolved technical issues or provided excellent customer service.
Highlight Relevant Qualifications: If you have any relevant qualifications like Windows MCP, MCSA, or Cisco ICND1, be sure to mention them prominently. Even if they are not essential, they can set you apart from other candidates.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've effectively communicated with clients or colleagues, both in writing and verbally.
How to prepare for a job interview at 1TECH STAFFING LIMITED
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft 365, Azure, and Windows Server. Highlight specific examples of how you've resolved technical issues in the past, especially in a service desk environment.
✨Demonstrate Your Problem-Solving Ability
Field Engineers often face unexpected challenges. Share instances where you've successfully diagnosed and solved complex IT problems, particularly those involving WiFi technologies or telecoms.
✨Emphasise Communication Skills
Since this role involves client interaction, it's crucial to demonstrate your communication skills. Practice explaining technical concepts in simple terms, as you may need to assist clients who aren't tech-savvy.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-world situations, such as performing a wireless survey or managing multiple tasks under pressure. Think through your approach and be ready to articulate it clearly.
