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- Tasks: Engage with residents and schedule maintenance appointments while travelling around Canterbury.
- Company: 1st Step Solutions, a supportive team focused on community engagement.
- Benefits: Earn £16.97-£22.07 per hour plus mileage, with Monday to Friday hours.
- Why this job: Make a difference in the community while gaining valuable experience.
- Qualifications: Full clean UK driving licence and recent DBS check required.
- Other info: Short-term role with potential for future opportunities.
1st Step Solutions are currently looking for a resident liaison Officer to travel around Canterbury. This role requires you to have your own vehicle, with insurance for driving around to various addresses. Prior to your start, you will also have to travel to their office in Banstead, SM7. To be given a pass and uniform, along with having an informal interview. You will be assisting our client to speak to residents and book in maintenance appointments with their reception staff. In some instances, you may be dealing with vulnerable people, so this role does require a DBS.
Required Qualifications: Full Clean UK driving licence, and recent DBS
Project Details:
- Location: Canterbury & Surrounding areas
- Rate: £16.97 per hour (PAYE direct) or £22.07 per hour (PAYE Direct)
- Milage: 45p per mile
- Days: Monday - Friday
- Hours: 08:00 - 17:00 (9 hours paid)
- Duration: 3-4 weeks
- Start Date: ASAP
These roles are PAYE Direct or PAYE Umbrella ONLY - No CIS or limited company payments.
To secure a start on site the documents we need are:
- Photo of your driving licence (Front and back)
- DBS Certificate
- Passport / Documents proving your right to work in the UK.
- 2 references from supervisors you have worked with in the last 2 years. We will need their name and mobile numbers.
Resident Liaison Officer employer: 1st Step
Contact Detail:
1st Step Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer
✨Tip Number 1
Get to know the company! Research 1st Step Solutions and their projects in Canterbury. This will help you tailor your approach during the informal interview and show that you're genuinely interested in the role.
✨Tip Number 2
Prepare for your informal interview by practising common questions. Think about how you can demonstrate your experience with residents and handling sensitive situations, especially since you'll be dealing with vulnerable people.
✨Tip Number 3
Make sure your documents are ready before applying. Have your driving licence, DBS certificate, and proof of right to work sorted out. This will speed up the process and show you're organised!
✨Tip Number 4
Don't hesitate to reach out to us through our website if you have any questions or need more info about the role. We're here to help you land that job and make the application process as smooth as possible!
We think you need these skills to ace Resident Liaison Officer
Some tips for your application 🫡
Show Us Your Driving Skills: Since this role requires a full clean UK driving licence, make sure to highlight your driving experience in your application. We want to know that you’re comfortable on the road and can handle the travel around Canterbury with ease.
Get Your Documents Ready: Before you hit 'send', gather all the necessary documents like your driving licence, DBS certificate, and proof of right to work. We need these to process your application smoothly, so having them ready will save us both some time!
Be Personable: As a Resident Liaison Officer, you'll be interacting with residents, including vulnerable people. In your application, let us know about any relevant experience you have in customer service or dealing with sensitive situations. We love to see a friendly face!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s quick, easy, and ensures we get all your details right from the start. Plus, it shows us you’re keen to join the team!
How to prepare for a job interview at 1st Step
✨Know Your Role
Make sure you understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the job description and think about how your skills and experiences align with the role. This will help you answer questions confidently and show that you're genuinely interested.
✨Prepare Your Documents
Since you'll need to provide specific documents like your driving licence, DBS certificate, and proof of right to work, gather these ahead of time. Having everything ready will not only make a good impression but also show that you're organised and serious about the position.
✨Practice Your Communication Skills
As you'll be dealing with residents, including vulnerable people, it's crucial to demonstrate strong communication skills. Practice answering common interview questions clearly and concisely, and consider role-playing scenarios where you might need to explain maintenance appointments or address concerns.
✨Show Your Empathy
In this role, you'll be interacting with various residents, some of whom may be vulnerable. During the interview, highlight any past experiences where you've shown empathy or handled sensitive situations. This will reassure the interviewer that you can handle the responsibilities with care and professionalism.
