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- Tasks: Lead and manage supported living services, ensuring quality support for individuals.
- Company: Join Real Life Options, a charity dedicated to empowering people with learning disabilities and autism.
- Benefits: Enjoy flexible hours, 28 days holiday, training, and health perks like a cash plan and life cover.
- Why this job: Make a real impact in people's lives while working in a supportive and values-driven environment.
- Qualifications: Level 3 in health and social care; team leadership experience is a plus.
- Other info: Flexible shifts, including evenings and weekends, with a focus on person-centred care.
The predicted salary is between 21000 - 29000 £ per year.
We have an exciting opportunity for a Service Lead to join our team at our supported living service in the City of Redcar. Reporting to the Deputy Manager, the purpose of a Service Lead is to lead a cluster of support services that provide an agreed level of support to the people we support, helping them achieve their individual goals and lead full, productive lives as valued members of their community.
The Service Lead will be responsible for managing 2 supported living services and a small outreach service in the Manager's absence within Redcar. You will handle rota management, staff supervision, reviews with People we Support, support plan updates, risk assessments, medication audits, finance audits, and safeguarding procedures with support from the Manager.
We are seeking someone with creative experience to act as a role model for our staff teams and take responsibility for the day-to-day activities at the service. You will participate in and lead team meetings and service user reviews, ensure medication procedures are followed, activity timetables are maintained, and support is provided appropriately. You will undertake managerial responsibilities contributing to the overall management of our support services and support on shift when needed to meet the needs of the people we support.
Working hours are flexible, potentially including evenings and weekends. You will play a key role in assessing service users and developing Person Centred Plans, facilitating support worker participation in plan implementation. Flexibility in shift patterns, including evenings, weekends, and sleepovers, is essential. You will spend approximately 80% of your hours on shift and 20% on administrative tasks, with potential for 100% on-shift work depending on service needs.
Qualifications include Level 3 in health and social care; a driver's license is desirable. Experience in team leadership is advantageous. Essential experience includes:
- Demonstrable experience working with people with learning disabilities in an enabling environment.
- Strong understanding and commitment to Person Centred Care principles.
- Knowledge of the needs of relevant service user groups (e.g., Learning Disabilities, Mental Health, Complex Care, Autism).
You will support our Service Users in achieving their goals and leading fulfilling lives, ensuring services align with Real Life Options' values. Real Life Options is a registered charity dedicated to supporting independence and creating opportunities for people with learning disabilities and autism.
We offer flexible employment opportunities and a range of benefits, including:
- Minimum of 28 days paid holiday annually, including bank holidays (pro-rata for part-time).
- Accredited training programs.
- Employer contributory pension scheme.
- Health Cash Plan, Life Cover, Employee Assistance Programme, Discounted Goods, Cycle to Work Scheme, Financial Wellbeing Scheme, and more.
Our workplace values are: Respect, Honesty, Responsibility, and Excellence. If you possess at least 6 of the following qualities—Honest, Good Communicator, Strong Values, Flexible, Passionate, Self Motivated, Reliable, Caring, Inclusive—you may be the right fit.
Initial contact with applicants will typically be via email; please check all folders, including junk mail. We are committed to equal opportunities and making reasonable adjustments for individuals with disabilities or specific needs during the recruitment process.
Service Lead employer: 1st Homecare
Contact Detail:
1st Homecare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Lead
✨Tip Number 1
Familiarise yourself with Person Centred Care principles, as this is a core aspect of the role. Understanding how to implement these principles in practice will demonstrate your commitment to supporting service users effectively.
✨Tip Number 2
Highlight any experience you have in team leadership or managing support services. Be prepared to discuss specific examples of how you've successfully led teams or managed projects in previous roles during the interview.
✨Tip Number 3
Research Real Life Options and their values thoroughly. Being able to articulate how your personal values align with theirs will show that you're not just looking for any job, but that you're genuinely interested in contributing to their mission.
✨Tip Number 4
Prepare to discuss your flexibility regarding shift patterns, including evenings and weekends. This role requires adaptability, so demonstrating your willingness to meet the needs of the service will be crucial.
We think you need these skills to ace Service Lead
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Service Lead position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience working with people with learning disabilities and your understanding of Person Centred Care principles. Use specific examples to demonstrate your leadership skills and ability to manage support services.
Showcase Your Values: Reflect on the workplace values mentioned in the job description—Respect, Honesty, Responsibility, and Excellence. Incorporate these values into your application by providing examples of how you embody them in your professional life.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at 1st Homecare
✨Understand Person Centred Care
Make sure you have a solid grasp of Person Centred Care principles. Be prepared to discuss how you would implement these in your role as a Service Lead, showcasing your commitment to supporting service users in achieving their individual goals.
✨Demonstrate Leadership Experience
Highlight any previous experience in team leadership or management roles. Share specific examples of how you've successfully led a team, managed staff supervision, or handled challenging situations to show that you're ready for the responsibilities of this position.
✨Showcase Your Flexibility
Since the role requires flexibility in shift patterns, be ready to discuss your availability and willingness to work evenings, weekends, and even sleepovers. This will demonstrate your commitment to meeting the needs of the service users.
✨Align with Workplace Values
Familiarise yourself with the organisation's values: Respect, Honesty, Responsibility, and Excellence. Prepare to give examples of how you embody these values in your professional life, as cultural fit is crucial for this role.