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- Tasks: Lead a supportive team delivering person-centred services to adults with autism and learning difficulties.
- Company: Join a friendly organisation dedicated to improving lives through creative and dynamic support services.
- Benefits: Enjoy 28 days paid holiday, health cash plans, life cover, and a cycle to work scheme.
- Why this job: Make a real impact while fostering a positive work culture and supporting professional growth.
- Qualifications: Must have Level 3 SVQ in health and social care and significant experience in social care.
- Other info: Shift work required, including weekends; driving license needed due to service locality.
The predicted salary is between 25000 - 32000 £ per year.
Senior Service Lead
Location: Dunfermline
Hours: 39 hours per week
Salary: £28,225.94 per annum
Please note: This role requires applicants to be drivers with access to their own vehicle, due to the wide geographical area we support.
Join Our Team
We are looking for a compassionate, experienced Senior Service Lead to join our friendly and supportive team in Dunfermline. This is a highly rewarding leadership role where you’ll help deliver person-centred, empowering support to adults with autism and learning disabilities.
At Real Life Options, we provide creative, dynamic and flexible services, tailored to each individual’s needs. You’ll be a key part of a passionate team committed to making a real difference.
About the Role
As Senior Service Lead, you will report to the Registered Locality Manager and work collaboratively with other senior staff to ensure consistent delivery of high-quality, safe and personalised support.
This is a varied and hands‑on leadership role that combines operational responsibilities with direct staff support. You will:
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Lead by example, promoting and upholding Real Life Options’ values, policies and procedures
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Provide day‑to‑day guidance and mentoring to support staff, ensuring best practice across services
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Carry out regular supervisions and annual appraisals to monitor performance and promote professional development
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Oversee training compliance and registration requirements, helping staff stay informed and qualified
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Support and embed a strong health and safety culture by conducting regular audits and checks across services
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Identify and coordinate required maintenance and ensure all documentation meets compliance standards
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Work directly with service users, staff and external professionals to develop, review and update personalised care plans
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Ensure that support plans reflect the individual’s needs, preferences and promote their independence
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Support the recruitment process, from greeting candidates and conducting service tours to delivering thorough, service‑specific inductions for new team members
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Foster a positive team culture that prioritises quality support, continuous improvement and staff wellbeing
This role is essential to the smooth running of services and requires a proactive leader who is confident working both independently and as part of a wider team.
Shift Pattern
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Flexible shift work, including evenings and weekends, is required.
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Occasional on‑call responsibilities may apply depending on service needs.
What We’re Looking For
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Registered (or eligible) with the SSSC
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SVQ Level 3 in Health and Social Care (or equivalent qualification)
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Significant experience within the social care sector, supporting adults with additional needs
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Leadership or mentoring experience, with the ability to motivate and develop others
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Full UK driving licence and access to your own vehicle
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Willingness to undergo an enhanced Adult PVG check
Benefits and Rewards
We offer a competitive benefits package, including:
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28 days’ paid holiday (inclusive of bank holidays, pro‑rata for part‑time)
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Accredited training to support your personal and professional growth
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Employer contributory pension scheme
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Health Cash Plan (for contracted hours)
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£10,000 life cover
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Employee Assistance Programme, including 24/7 access to counselling, legal and financial support
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Reward Gateway discount scheme
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Cycle to Work Scheme
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Financial wellbeing support
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Refer‑a‑Friend bonus (terms apply)
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Recognition and reward initiatives
How to Apply
Shortlisted applicants will be contacted via email. Please regularly check your inbox and junk/spam folders.
Equal Opportunities
Real Life Options is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees.
If you have a disability, health condition or any individual support needs that may affect your application or interview process, we are happy to make reasonable adjustments. Please let us know how we can support you.
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Senior Service Lead employer: 1st Homecare
Contact Detail:
1st Homecare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Lead
✨Tip Number 1
Familiarise yourself with the values and policies of StudySmarter. Understanding our commitment to person-centred support will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your leadership experience in the social care sector. Be prepared to share specific examples of how you've successfully led teams or mentored others, as this is crucial for the Senior Service Lead role.
✨Tip Number 3
Demonstrate your knowledge of health and safety standards in social care. Being able to discuss how you've conducted audits or ensured compliance in previous roles will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to training and development. As a Senior Service Lead, you'll be responsible for staff inductions and ongoing training, so showcasing your strategies for fostering professional growth is essential.
We think you need these skills to ace Senior Service Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the social care sector, particularly any leadership or mentoring roles. Emphasise your qualifications, such as the Level 3 SVQ in health and social care, and any specific skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing person-centred support to adults with autism and learning difficulties. Mention your understanding of the role's responsibilities and how your experience makes you a suitable candidate.
Highlight Relevant Experience: In your application, be sure to detail your significant experience in the social care sector. Provide examples of how you've successfully led teams, conducted supervisions, and implemented training to ensure high-quality service delivery.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Senior Service Lead role.
How to prepare for a job interview at 1st Homecare
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Senior Service Lead. Familiarise yourself with the key aspects of the job, such as conducting supervisions, health and safety audits, and supporting professional growth within the team.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences that demonstrate your leadership and mentoring abilities. Highlight how you've successfully led teams, managed performance, and fostered a positive working environment.
✨Emphasise Person-Centred Care
Be ready to discuss your approach to person-centred care, especially in relation to supporting adults with autism and learning difficulties. Share specific strategies you've used to ensure individual needs are met and how you involve service users in their care plans.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. This could include inquiries about the team's dynamics, training opportunities, or how the organisation measures success in delivering high-quality support services.