Service Lead in Greatham

Service Lead in Greatham

Greatham Full-Time 27310 - 27310 £ / year (est.) No working from home possible
1st Homecare

At a Glance

  • Tasks: Lead a team supporting individuals with autism and complex needs in a dynamic environment.
  • Company: Join Real Life Options, a values-driven organisation making a real difference.
  • Benefits: Enjoy 28+ days holiday, health cash plan, and professional development opportunities.
  • Other info: Flexible working environment with a focus on respect, honesty, and excellence.
  • Why this job: Make a meaningful impact while developing your skills in a supportive team.
  • Qualifications: Experience in care for individuals with learning disabilities and strong communication skills.

The predicted salary is between 27310 - 27310 £ per year.

Health and Social Care Sector Hartlepool area - office based in Stockton. £27,310.83 per annum. Full-time, Permanent - 39 hours per week. Driver with access to their own vehicle essential for this role.

Real Life Options provide support to people with autism, learning disabilities, and complex needs. We have an exciting opportunity for a full time Service Lead to join our team in Hartlepool. We are looking for someone with supervisory experience, to act as a role model for our staff teams and be responsible for the day to day running of the support service.

About the Role

You will be required to provide on call duties on a rota basis for your locations, attend and participate within team meetings and service user reviews, ensure medication procedures are in place and service users are supported appropriately. Undertake specified managerial responsibilities, which contribute to the overall management of the support services provided. We deliver creative, dynamic and person-centred services providing a range of individualised support to people living in shared supported living properties and individual tenancies. You will play a key role in the assessment of the service user and development of a Person Centred Plan, facilitating participation of all workers in implementation of the agreed plan. The role will be to cover support with all our residents therefore we are looking for applicants with experience in working with people with mental health and challenging, complex behaviour. Working in this role you would need to be resilient, have an open mind, and have a non-judgmental approach, so this would appeal to people who share a real interest and have experience in complex care.

Experience Needed

  • Demonstrable track record of working with people with learning disabilities in a supported living and enabling environment.
  • Commitment to the principles of community care.
  • Understanding of development needs of adults with a learning disability (social, personal, physical, occupational and leisure).
  • Understanding of the needs of people with disabilities, including learning disabilities, multiple disabilities and complex needs.

Why Join Us?

  • Minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff).
  • Accredited training giving you the knowledge and skills to deliver a first rate job - develop professionally through training, mentoring, and a strong support network.
  • Employer contributory pension scheme.
  • Work in a collaborative, values-led environment.

Additional Benefits

  • Health Cash Plan (for full/part time contracted hours)
  • £10,000 Life cover
  • A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
  • A reward gateway with access to discounted goods and services
  • Cycle to Work Scheme
  • A financial wellbeing scheme
  • Refer a Friend Incentive Bonus (terms and conditions apply)
  • Recognition Initiatives

Don’t miss out – Be Part of Something Bigger – Join a team driven by values, with a mission that matters. We are keen to recruit someone with the right values and behaviours who can help us to ensure our workplace values are at the heart of everything we do these are: Respect – Honesty – Responsibility – Excellence.

If you can circle 6 or more of the skills below, then you could be the person we are looking for:

  • Honest
  • Good Communicator
  • Strong Values
  • Flexible
  • Passionate
  • Self Motivated
  • Reliable
  • Caring
  • Inclusive

Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect. If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know.

Service Lead in Greatham employer: 1st Homecare

Real Life Options is an exceptional employer in the Hartlepool area, offering a supportive and values-driven work culture that prioritises the well-being of both employees and service users. With a commitment to professional development through accredited training and a robust support network, employees can thrive in their roles while enjoying generous benefits such as a minimum of 28 days paid holiday, health cash plans, and a collaborative environment that fosters respect and excellence. Join us to make a meaningful impact in the lives of individuals with complex needs while being part of a team that truly values your contributions.

1st Homecare

Contact Details:

1st Homecare Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Lead in Greatham

Tip Number 1

Network like a pro! Reach out to people in the health and social care sector, especially those who work at Real Life Options. A friendly chat can open doors and give you insider info about the role.

Tip Number 2

Prepare for the interview by brushing up on your knowledge of person-centred care. Be ready to share examples from your experience that showcase your skills in supporting individuals with complex needs.

Tip Number 3

Show your passion! During interviews, let your enthusiasm for working with people with learning disabilities shine through. Share why you care about this field and how you can contribute to the team.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our values-driven team.

We think you need these skills to ace Service Lead in Greatham

Supervisory Experience
Person Centred Planning
Experience with Learning Disabilities
Understanding of Complex Needs
Resilience
Non-Judgmental Approach
Good Communication Skills

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in the health and social care sector. We want to see how your skills align with our values and the specific requirements of the Service Lead role.

Showcase Your Experience:Don’t just list your previous jobs; share specific examples of how you've supported individuals with learning disabilities or complex needs. We love seeing real-life stories that demonstrate your commitment and expertise!

Be Authentic:Let your personality shine through in your application. We’re looking for someone who embodies our values of respect, honesty, and responsibility, so don’t be afraid to show us who you are and why you’re passionate about this role.

Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures you’re considered for the role as quickly as possible!

How to prepare for a job interview at 1st Homecare

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Service Lead role and its responsibilities. Familiarise yourself with the key aspects of supporting individuals with learning disabilities and complex needs, as well as the principles of community care. This will help you answer questions confidently and demonstrate your genuine interest in the position.

Showcase Your Experience

Prepare specific examples from your past work that highlight your supervisory experience and ability to manage a team effectively. Think about situations where you've successfully supported individuals with complex behaviours or contributed to person-centred plans. Sharing these stories will illustrate your capability and commitment to the role.

Emphasise Your Values

Real Life Options values respect, honesty, responsibility, and excellence. During the interview, be sure to express how your personal values align with theirs. Share instances where you've demonstrated these values in your previous roles, especially in challenging situations, to show that you're a great cultural fit for the team.

Ask Thoughtful Questions

At the end of the interview, take the opportunity to ask insightful questions about the team dynamics, training opportunities, and the support provided to staff. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your expectations and values.