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- Tasks: Lead the MyVoice initiative, driving change through research and feedback.
- Company: Join a charity dedicated to empowering people with learning disabilities.
- Benefits: Enjoy 33 days holiday, health cash plan, and professional development opportunities.
- Why this job: Shape a meaningful role that impacts lives and drives real improvements.
- Qualifications: Experience in research, strong communication skills, and a passion for collaboration.
- Other info: Hybrid role with travel across the UK and excellent career growth potential.
The predicted salary is between 28000 - 36000 £ per year.
We’re creating a brand-new role in our team, and we’re looking for someone who is curious, organised, genuinely interested in people, and has the passion to not only drive change but to develop and grow this role over time. You’ll be a team player who values working collaboratively and understands that the best outcomes come from working together.
This role sits at the heart of our My Voice initiative. Your job is to help us listen better, understand what we hear, and turn that insight into real improvements for the people we support, their families, and our employees. You will help shape how we gather feedback, how we learn from it, and how it influences what we do next.
If you enjoy research, spotting patterns, working with people from all walks of life, and helping drive meaningful change, this could be a great fit.
About Real Life Options
We are a charity dedicated to providing support to people with learning disabilities, empowering them to live as independently as they choose. The people we support are at the heart of our organisation. Everything we do starts with them.
What you’ll be doing
- Designing and carrying out research to understand experiences, feedback, and outcomes
- Analysing qualitative and quantitative data and turning it into clear, practical recommendations
- Working directly with people we support and their families to gather feedback in accessible and respectful ways
- Working with employees across services to capture insight and lived experience
- Reviewing the feedback with the relevant key stakeholders
- Working closely with Operations, HR, and external stakeholders to help drive forward what matters most
- Coordinating and organising conferences, forums, and engagement events linked to the My Voice initiative
- Attending services as required to support engagement and insight gathering
- Managing the MyVoice working group, including coordinating meetings, setting agendas, and ensuring actions are followed through
- Identifying positive impact stories and working with the marketing team to share these for PR and communications
- Producing clear, well‑written reports and presentations for internal audiences
- Helping shape, develop, and grow the My Voice initiative and this role as it evolves
Essential criteria
- Experience of carrying out research or insight‑gathering activities, formal or informal
- Ability to analyse information and clearly present findings and recommendations
- Strong communication skills, with the ability to engage sensitively with people of varying abilities and backgrounds
- Well organised, with the ability to manage multiple tasks and deadlines
- Confident producing written reports and presentations
- Willing and able to travel regularly to services across the UK
- Able to work on a hybrid basis, with three days office based
- Able to easily access both the Knottingley and Glasgow offices
Desirable criteria
- Experience working in health, social care, education, or the voluntary sector
- Experience of co‑production or involving people with lived experience in service improvement
- Experience of organising events, conferences, or engagement sessions
- Familiarity with surveys, focus groups, or other feedback tools
- Experience of turning insight into service improvement or change
- An interest in storytelling and sharing positive impact in a respectful and authentic way
Working pattern
This is a hybrid role with three days office based. You will need to be able to easily travel to our Knottingley and Glasgow offices, as well as to services across the UK as required.
Why this role is different
This isn’t a role you’re stepping into fully formed. You’ll help shape it. You’ll listen, learn, and improve, and you’ll see the impact of your work on the lives of the people we support, their families and our employees. If you like the idea of building something meaningful from the ground up, we’d love to hear from you.
Recruitment process
- Video screening: All shortlisted applicants will be asked to complete a short video screening. This replaces a telephone screening call and helps us understand your motivation, communication style, and suitability for the role.
- First stage interview: If successful at video screening, you will be invited to a first stage interview. This will take place either via Microsoft Teams or in person and will focus on getting to know you, your experience, and how you work with others.
- Final stage interview: Candidates who progress from the first stage interview will be invited to a final stage interview, which will take place in person. This stage will explore the role in more depth and include meeting members of the MyVoice working group and a person we support.
Why Join Us?
- A minimum of 33‑day’s paid holiday a year, including bank holidays (pro‑rata for part‑time staff)
- An employer contributory pension scheme
- Accredited training giving you the knowledge and skills to deliver a first‑rate job – develop professionally through training, mentoring, and a strong support network
- Health Cash Plan (for full/part time contracted hours)
- £10,000 Life cover
- A free Employee Assistance Programme (including a medical helpline, telephone and face‑to‑face counselling, debt, financial and legal information)
- A reward gateway with access to discounted goods and services
- Cycle to Work Scheme
- A financial wellbeing scheme
Don’t miss out – Be Part of Something Bigger – Join a team driven by values, with a mission that matters.
Programme Lead in Ferrybridge employer: 1st Homecare
Contact Detail:
1st Homecare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Lead in Ferrybridge
✨Tip Number 1
Get ready for that video screening! It’s your chance to show off your personality and passion. Practice answering common questions and think about how your experiences align with the MyVoice initiative.
✨Tip Number 2
When you get to the interview stage, don’t just talk about your skills—share stories! We love hearing about real-life examples of how you've made a difference or driven change in previous roles.
✨Tip Number 3
Be prepared to discuss how you’d gather feedback and insights. Think about creative ways to engage with people we support and their families. Show us you’re all about collaboration and understanding!
✨Tip Number 4
Finally, don’t forget to ask questions! This shows your genuine interest in the role and the organisation. Ask about the MyVoice initiative and how you can contribute to its growth. We want to see your curiosity!
We think you need these skills to ace Programme Lead in Ferrybridge
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for driving change and working with people.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Show us how your skills in research and insight-gathering can contribute to our My Voice initiative. It’s all about connecting your background to what we do!
Show Your Organisational Skills: Since this role involves managing multiple tasks, give us examples of how you've successfully organised projects or events in the past. We love seeing how you can juggle responsibilities while keeping everything on track!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at 1st Homecare
✨Know Your My Voice Initiative
Before the interview, dive deep into the My Voice initiative. Understand its goals and how it impacts the people supported by the charity. This will show your genuine interest and help you articulate how you can contribute to its success.
✨Showcase Your Research Skills
Prepare examples of past research or insight-gathering activities you've conducted. Be ready to discuss how you analysed data and turned it into actionable recommendations. This is crucial for demonstrating your fit for the Programme Lead role.
✨Engage with Empathy
Since this role involves working with diverse individuals, practice how you'll engage sensitively with people from various backgrounds. Think of ways to demonstrate your strong communication skills and your ability to listen and understand their experiences.
✨Be Organised and Ready to Multi-task
The role requires managing multiple tasks and deadlines. Prepare to discuss your organisational strategies and how you prioritise tasks. You might even want to bring a sample agenda or plan to showcase your proactive approach to coordination.
