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- Tasks: Enhance client relationships and improve customer retention rates.
- Company: A growing tech company in the UK with a focus on customer success.
- Benefits: Salary of £40,000–45,000 plus benefits for full-time role.
- Why this job: Shape the company's success while developing your career in a dynamic environment.
- Qualifications: Strong communication skills and a data-driven mindset.
- Other info: Perfect for entry-level candidates eager to make an impact.
The predicted salary is between 40000 - 45000 £ per year.
A growing tech company in the UK is seeking a Customer Retention Executive to enhance client relationships and improve customer retention rates. The ideal candidate is a commercially minded individual with strong communication skills and a data-driven approach.
Responsibilities include:
- Managing at-risk customers
- Resolving issues
- Driving long-term value
Offering a salary of £40,000–45,000 plus benefits, this full-time role is suited for entry-level candidates eager to shape the company's success.
Customer Growth & Retention Specialist in London employer: 1st Formations
Contact Detail:
1st Formations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Growth & Retention Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their customer retention strategies and think about how your skills can contribute to their goals. We want you to shine!
✨Tip Number 3
Showcase your data-driven mindset! Be ready to discuss how you've used data in past roles or projects to solve problems or improve processes. This will resonate well with companies looking for a Customer Growth & Retention Specialist.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Customer Growth & Retention Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Growth & Retention Specialist role. Highlight any relevant experience in customer relations or data analysis to show us you're the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer retention and how your commercial mindset can contribute to our success. Keep it engaging and personal!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. Use straightforward language and avoid jargon to demonstrate your ability to connect with clients effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at 1st Formations
✨Know Your Numbers
As a Customer Growth & Retention Specialist, being data-driven is key. Brush up on relevant metrics like customer retention rates and churn rates. Be ready to discuss how you've used data in the past to improve customer relationships or resolve issues.
✨Showcase Your Communication Skills
Strong communication is crucial for this role. Prepare examples of how you've effectively communicated with clients or resolved conflicts. Practise articulating your thoughts clearly and confidently, as this will demonstrate your ability to enhance client relationships.
✨Understand the Company’s Values
Research the tech company thoroughly. Understand their mission, values, and recent developments. This knowledge will help you align your answers with what they’re looking for and show that you're genuinely interested in contributing to their success.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of situations where you've managed at-risk customers or driven long-term value. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
