Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead Xero implementation and training for clients and internal teams.
- Company: Join 1st Formations, a leading UK provider empowering entrepreneurs.
- Benefits: Competitive salary, hybrid working, and comprehensive benefits package.
- Other info: Be part of a diverse team committed to continuous improvement.
- Why this job: Make a real impact in a fast-growing, innovative accounting service.
- Qualifications: Xero experience or certification, with a background in accounting.
The predicted salary is between 40000 - 50000 £ per year.
The Cloud Accounting Manager focuses on implementing and scaling the use of Xero across clients and internal teams. You’ll lead internal training, resolve complex queries, and drive efficient, high-quality usage in a high-volume environment. Xero experience or certification required.
About 1st Formations: At 1st Formations, we empower entrepreneurs to start, run, and grow their businesses with confidence. Running a business shouldn’t be slowed down by company formation, statutory compliance, accounting, or payroll. From day one, these essentials should be seamless, reliable, and intelligently handled — freeing founders to focus on building and scaling. We’re a leading UK provider of company formation and compliance services, building a modern, fully integrated technology platform that supports founders at every stage of their journey.
Why Join Us Now?
- £18m annual revenue, including £9m AR
- Over 1 million companies formed
- Certified B Corp and Carbon Neutral Business
- Forecast to grow 5x–10x over the next three years
The Role: We’re looking for a proactive and structured Cloud Accounting Manager to drive adoption and effective use of Xero across both our internal teams and client base. This is a hands‑on, high‑impact role within our newly created Accounting‑as‑a‑Service division, combining client implementation, internal enablement, and expert support. You will support clients transitioning to Xero, ensure internal teams are confident using the platform, and act as the escalation point for more complex queries.
You’ll play a key role in improving onboarding quality, reducing support dependency, and ensuring clients use Xero effectively from day one, critical to scaling our high‑volume, low‑touch model.
Key Responsibilities:
- Support clients with the implementation and transition to Xero, ensuring a smooth and structured onboarding experience
- Provide ongoing guidance to clients on best practices and effective use of Xero
- Design and deliver training for internal teams (Customer Success, Onboarding, Operations)
- Act as the escalation point for complex Xero‑related queries from Customer Success and Support teams
- Troubleshoot and resolve advanced issues related to Xero usage, integrations, and workflows
- Identify recurring issues and proactively improve processes, training, and documentation
- Create scalable resources (guides, videos, FAQs) to reduce repetitive queries
- Collaborate with Customer Success and Operations to improve overall client experience and efficiency
What We’re Looking For:
- Strong hands‑on experience with Xero is essential (ideally certified or equivalent practical experience)
- Background in accounting, bookkeeping, or cloud accounting environments
- Experience supporting clients with Xero setup, migration, or implementation
- Ability to troubleshoot and resolve complex Xero‑related issues
- Experience training internal teams on Xero
- Clear and structured communicator, able to explain complex topics simply
- Proactive mindset: able to identify problems and implement scalable solutions
What We Offer:
- Competitive salary and comprehensive benefits package
- Hybrid working model (3 days office - 2 days remote)
- Opportunity to play a key role in scaling a new Accounting‑as‑a‑Service product
- The chance to influence both customer experience and product development
- A culture that values ownership, impact, and continuous improvement
Equal Opportunities: 1st Formations is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We consider all applicants for employment without regard to race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, criminal history, disability, or gender identity. We encourage individuals from all backgrounds to apply. If you have a disability or special need that requires accommodation, please let us know.
Cloud Accounting Manager in London employer: 1st Formations
Contact Detail:
1st Formations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Accounting Manager in London
✨Tip Number 1
Get to know Xero inside out! Since this role is all about implementing and scaling Xero, make sure you’re familiar with its features and functionalities. Dive into online tutorials or join a community forum to connect with other users.
✨Tip Number 2
Practice your training skills! You’ll be leading internal training sessions, so why not gather some friends or colleagues and run a mock training? This will help you refine your communication style and ensure you can explain complex topics simply.
✨Tip Number 3
Network like a pro! Reach out to current employees at 1st Formations on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our mission of empowering entrepreneurs.
We think you need these skills to ace Cloud Accounting Manager in London
Some tips for your application 🫡
Show Off Your Xero Skills: Make sure to highlight your experience with Xero in your application. Whether it's certification or hands-on experience, we want to see how you've used it to solve problems and support clients.
Be Clear and Structured: When writing your application, keep it clear and structured. We love a good communicator who can explain complex topics simply, so make sure your points are easy to follow.
Tailor Your Application: Don’t just send a generic application! Tailor it to the Cloud Accounting Manager role by mentioning how your background in accounting or bookkeeping aligns with our needs. Show us why you’re the perfect fit!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at 1st Formations
✨Know Your Xero Inside Out
Make sure you’re well-versed in Xero, as it’s a key part of the role. Brush up on your knowledge of its features, functionalities, and common troubleshooting techniques. Being able to discuss specific scenarios where you've successfully implemented or trained others on Xero will really impress.
✨Showcase Your Training Skills
Since you'll be leading internal training, prepare to share examples of how you've effectively trained teams in the past. Think about the methods you used, the materials you created, and how you ensured everyone was confident using the platform. This will demonstrate your ability to communicate complex topics simply.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills, especially regarding complex Xero-related issues. Have a few examples ready where you identified a recurring issue and implemented a scalable solution. This shows your proactive mindset and ability to improve processes.
✨Understand the Company Culture
Familiarise yourself with 1st Formations' mission and values. They value ownership, impact, and continuous improvement, so think about how your personal values align with theirs. Be ready to discuss how you can contribute to their culture and help scale their new Accounting-as-a-Service product.