Head of People and Culture

Salary: £90 -100k

Location: Covent Garden | Office-based

Hours: 9:00 am – 5:30 pm, Monday to Friday

Who we are

We’re a dynamic and rapidly expanding Corporate Services Group, led by our passionate founder and CEO. With a thriving customer base of over 500,000 and consistent growth of 20% year-on-year, we\’re shaking up the business services space. From Company Formation and Legal Support to Virtual Office, we provide everything businesses need to start, grow, and succeed. Profitable, innovative, and customer-obsessed, we’re on a mission to redefine how modern businesses are supported—and we’re looking for driven individuals to grow with us.

Job Summary

We’re looking for an experienced, strategic, and values-driven Head of People and Culture to lead our people agenda through a time of growth and impact. You’ll be the architect of a high-performing, inclusive, and purpose-led culture—ensuring every team member feels seen, supported, and inspired to thrive.

Reporting into the CEO, you’ll oversee the entire People function, while embedding our values, B Corp commitments, and sustainability goals at the heart of our people strategy. This role is equal parts strategist, operational, and culture champion. You’ll lead with empathy, drive change with integrity, and deliver a forward-thinking People function that powers both individual growth and business success.

🎯 What You’ll Own & Lead:

People Strategy & Leadership

• Lead the People & Culture strategy across the business, aligning talent, engagement, and development initiatives with organisational goals.
• Act as a trusted advisor to the leadership team, providing strategic guidance on organisational design, performance, and workforce planning.
• Build, mentor, and manage a high-performing People team
• Lead company-wide organisational change initiatives (e.g. restructures) with empathy, compliance, and clarity.

Employee Experience & Development

• Own and evolve a values-aligned, HR function that champions wellbeing and performance.
• Oversee impactful performance, development, and coaching frameworks that enable growth at every level.
• Use HR data and people insights to inform decisions, reduce attrition, and boost engagement and productivity.
• Ensure legal compliance across all People operations including contracts, policies, right-to-work checks, and absence management.

Culture, DEI & Engagement

• Champion a culture of inclusion, belonging, and equity—embedding inclusive practices across all touchpoints, from recruitment to internal communications.
• Own the design and delivery of a best-in-class onboarding and offboarding experience, focused on purpose, clarity, and connection.
• Develop and deliver progressive L&D strategies, enabling both career acceleration and personal growth.
• Lead internal communications and staff engagement programs that amplify our values, celebrate wins, and build team connection—digitally and in person.

Purpose, Sustainability & Impact

• Act as internal expert and cultural ambassador for DEI, ESG, and B Corp standards—translating these into practical, people-led actions across the organisation.
• Ensure People practices actively contribute to our social and environmental impact goals.
• Partner with cross-functional leaders to embed sustainability and ethics into the employee lifecycle—from hiring through to exit.

📚 What You Bring to the Table

• Bachelor’s Degree and CIPD Level 7 (or equivalent) qualification.
• Significant experience in a senior People leadership role, with proven impact across engagement, development, and culture.
• Demonstrated ability to build inclusive, high-performing teams and a deep understanding of equity-centered HR practices.
• Experience working in or with B Corp, ESG-driven, or purpose-led organisations.
• Confident, emotionally intelligent communicator with exceptional stakeholder management skills.
• Data-literate and commercially aware; able to align people decisions with business strategy.
• High integrity, resilient, and proactive—able to lead with both heart and head in fast-paced environments.

🌍 Who You’ll Be Working With

You’ll be surrounded by passionate, talented changemakers with big ambitions—not just for our business but for our world. Our teams are predominantly based in our Covent Garden, London office. We\’re a company striving for best-in-class service through empathy, integrity, and innovation—and we want you to be the voice and leader who helps us get there

Equal Opportunities

1st Formations is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We consider all applicants for employment without regard to race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, criminal history, disability, or gender identity. We encourage individuals from all backgrounds to apply. If you have a disability or special need that requires accommodation, please let us know.