1st Formations, a leading UK provider of company formation and compliance services, seeks a commercially minded Head of Operations to drive day-to-day performance across customer sales, retention, service, and related functions within a scaling SME.
You will partner with the CEO to translate strategic priorities into actionable plans, build robust KPI dashboards, and lead a high-performance team to deliver growth while maintaining regulatory compliance and customer-centric operations.
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Head of Operations - Scale Ops, Drive Growth & Impact employer: 1st Formations
1st Formations is an exceptional employer that prioritises employee growth and innovation within a collaborative work culture. Located in London, we offer a hybrid working model that fosters flexibility while empowering our team to make a meaningful impact on customer journeys. With a focus on continuous learning and development, we provide unique opportunities for our employees to thrive in their careers while contributing to the success of our customers.
