At a Glance
- Tasks: Conduct KYC checks and ensure compliance with anti-money laundering regulations.
- Company: Join a leading UK provider of company formation and compliance services.
- Benefits: Competitive salary, hybrid working model, and opportunities for career progression.
- Other info: Be part of a diverse and inclusive workplace that values continuous learning.
- Why this job: Make a real impact in a fast-growing e-commerce company focused on compliance.
- Qualifications: Fluent English, strong communication skills, and attention to detail.
The predicted salary is between 25000 - 32000 £ per year.
About 1st Formations: We empower entrepreneurs to start, run, and grow their businesses with confidence. Running a business shouldn’t be slowed down by company formation, statutory compliance, accounting, or payroll. From day one, these essentials should be seamless, reliable, and intelligently handled — freeing founders to focus on building and scaling. We’re a leading UK provider of company formation and compliance services, building a modern, fully integrated technology platform that supports founders at every stage of their journey.
The role: This role offers the opportunity to join a growing e-commerce company within the Compliance Department, focusing on anti-money laundering processes. It involves supporting the company in meeting regulatory requirements by carrying out Know Your Customer (KYC) checks and ensuring compliance with MLR 2019 and the EU 5th Directive.
Key Responsibilities:
- Conduct anti-money laundering and EKYC checks in line with regulatory requirements.
- Maintain accuracy and consistency across all verification decisions, adhering to AML, EKYC, and internal compliance requirements.
- Liaise with a high volume of customers via email, telephone and live chat to obtain and verify required information.
- Support customers in completing compliance requirements to ensure timely order processing.
- Handle inbound queries professionally, providing clear guidance on compliance procedures.
- Maintain accurate records and complete administrative tasks efficiently and with attention to detail.
- Work independently to meet daily targets and deadlines while maintaining high standards of accuracy.
- Review identity verification submissions via the Onfido Dashboard, including document checks, biometric (selfie/liveness) checks, and address verification.
- Assess the authenticity of government‑issued identity documents (passports, national IDs, driving licences) from a wide range of countries.
- Action submissions as approved, declined, or escalated in accordance with internal policy and Onfido workflow configurations.
- Escalate high‑risk, ambiguous, or complex cases to senior reviewers or the compliance team with clear case summaries.
What we are looking for:
- Fluent English, both written and verbal.
- Strong communication and customer service skills.
- Polite, professional, and approachable manner.
- Highly organised with strong attention to detail.
- Confident using IT systems, with fast and accurate typing skills.
- Proactive, self‑motivated, and able to work independently in a remote environment.
- Flexible, team‑oriented, and reliable with a strong work ethic.
- Positive attitude and a high level of integrity.
What We Offer:
- Competitive salary and comprehensive benefits package.
- Hybrid working model.
- Real opportunities for progression as the business scales.
- The chance to influence both customer experience and product development.
- A culture that values ownership, impact, and continuous learning.
Equal Opportunities: 1st Formations is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We consider all applicants for employment without regard to race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, criminal history, disability, or gender identity. We encourage individuals from all backgrounds to apply. If you have a disability or special need that requires accommodation, please let us know.
Compliance Administrater employer: 1st Formations
At 1st Formations, we pride ourselves on being an exceptional employer that champions entrepreneurial spirit and innovation. Our hybrid working model fosters a flexible and inclusive culture, while our commitment to employee growth ensures that you can progress alongside our rapidly expanding business. Join us to be part of a certified B Corp and carbon-neutral company that values ownership, impact, and continuous learning, all within a supportive environment dedicated to helping you thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Compliance Administrater
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like 1st Formations looking for candidates who are engaged and informed.
We think you need these skills to ace Compliance Administrater
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at 1st Formations. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at 1st Formations
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with 1st Formations’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
