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- Tasks: Support managers and staff in delivering high-quality care through audits and compliance checks.
- Company: Join a growing team dedicated to providing exceptional care services in Livingston.
- Benefits: Enjoy a supportive work environment with opportunities for professional development.
- Why this job: Make a real impact in the community while developing your skills in a rewarding role.
- Qualifications: Strong communication skills and IT proficiency in Microsoft Word & Excel are essential.
- Other info: This role is perfect for those passionate about improving care quality and supporting teams.
The predicted salary is between 28800 - 43200 £ per year.
Due to expansion, we are currently looking to employ a new Care Quality Assurance Officer to add to our existing team. You must have strong communication and problem-solving skills to manage both service user and staff issues towards ensuring we provide high quality care. Due to the nature of the post, it is essential that you are familiar with, and are competent in computer IT systems such as Microsoft Word & Excel.
Your key duties will include:
- To support managers and staff to understand practical and performance issues to encourage the development of both policy and practice.
- To undertake care spot-checks and compliance audits.
- To support staff to utilise our systems so they are able to understand how they are performing and to demonstrate necessary improvements.
- Ensure you are providing staff with guidance and advice following 1st Class Cares policies and procedures.
Senior Care Assistant – Livingston, West Lothian employer: 1st Class Care
Contact Detail:
1st Class Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Care Assistant – Livingston, West Lothian
✨Tip Number 1
Familiarise yourself with the specific care policies and procedures of StudySmarter. Understanding our approach to care will not only help you in interviews but also demonstrate your commitment to our values.
✨Tip Number 2
Brush up on your IT skills, especially in Microsoft Word and Excel. Being able to showcase your proficiency in these tools during discussions can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed communication and problem-solving in previous roles. Real-life scenarios can illustrate your capabilities effectively during the interview process.
✨Tip Number 4
Network with current or former employees of StudySmarter if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Senior Care Assistant – Livingston, West Lothian
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in care quality assurance and your familiarity with IT systems like Microsoft Word and Excel. Use specific examples to demonstrate your problem-solving skills and communication abilities.
Craft a Strong Cover Letter: In your cover letter, express your passion for providing high-quality care and how your skills align with the job requirements. Mention your experience with compliance audits and supporting staff in understanding performance issues.
Showcase Relevant Skills: Emphasise your strong communication and problem-solving skills in both your CV and cover letter. Provide examples of how you've successfully managed service user and staff issues in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a care quality assurance role.
How to prepare for a job interview at 1st Class Care
✨Showcase Your Communication Skills
As a Senior Care Assistant, strong communication is key. Be prepared to discuss how you've effectively communicated with both service users and staff in previous roles. Use specific examples to illustrate your ability to resolve conflicts and foster a positive environment.
✨Demonstrate Problem-Solving Abilities
Employers are looking for candidates who can tackle challenges head-on. Think of instances where you've identified a problem in care delivery and how you approached it. Highlight your analytical skills and the steps you took to ensure high-quality care.
✨Familiarity with IT Systems
Since the role requires competence in IT systems like Microsoft Word and Excel, be ready to discuss your experience with these tools. You might want to mention any specific projects where you used these applications to improve care processes or documentation.
✨Understand Care Quality Standards
Make sure you are well-versed in care quality standards and regulations. During the interview, express your knowledge of compliance audits and spot-checks, and how you would support staff in adhering to these standards to enhance care quality.
