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For Companies At a Glance
- Tasks: Be the friendly voice solving customer queries and managing orders.
- Company: Join a leading brand known for exciting products and a vibrant team.
- Benefits: Enjoy part-time hours with a flexible schedule, Monday to Friday.
- Why this job: Perfect for those who love helping others and thrive in a dynamic environment.
- Qualifications: Strong communication skills and multitasking ability are essential.
- Other info: Opportunity for temp to perm position with potential for growth.
Are you available for an immediate start on a temp to perm basis? Are you the kind of person who thrives on solving problems, and making customers smile even over the phone? Do you want part time hours Monday to Friday 9.30am – 2pm?
Our client is a leading brand, with very exciting products, and they are looking for a Customer Service Advisor to join their growing team. If you're passionate, proactive, and pride yourself on your attention to detail, this role might just be your perfect fit.
Key Responsibilities- Be the friendly voice on the other end of the helpline, responding to customer queries and providing solutions that impress
- Handle warranty claims, process orders, and keep things running smoothly with the Sage system
- Update stock levels and manage product websites to ensure everything's on point
- Keep our social media buzzing by running an Instagram account or two!
- A natural communicator with an excellent telephone manner
- A multitasker who thrives under pressure
- Strong admin skills and a confident IT user
- Someone who’s not afraid to take initiative and roll with the punches
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.
Customer Service Advisor - Part Time employer: 1st Choice Staff Recruitment
Contact Detail:
1st Choice Staff Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Part Time
✨Tip Number 1
Make sure to showcase your problem-solving skills during any conversations you have with us. Think of specific examples where you've successfully resolved customer issues in the past, as this will demonstrate your ability to thrive in a customer service role.
✨Tip Number 2
Familiarise yourself with our products and services before applying. This knowledge will not only help you stand out but also allow you to engage more confidently with our team during discussions about the role.
✨Tip Number 3
Highlight your multitasking abilities by preparing examples of how you've managed multiple tasks or projects simultaneously. This is crucial for a Customer Service Advisor, especially when handling calls and updating systems at the same time.
✨Tip Number 4
If you have experience with social media management, be sure to mention it! Our role involves keeping our social media buzzing, so any relevant experience can give you an edge over other candidates.
We think you need these skills to ace Customer Service Advisor - Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Emphasise your problem-solving skills and any previous roles where you’ve made customers happy, even over the phone.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention specific examples of how you've handled customer queries or resolved issues in the past, and express your enthusiasm for the role.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as multitasking, strong admin skills, and IT proficiency. Use bullet points to make these stand out.
Follow Up: After submitting your application, consider sending a polite follow-up email if you haven’t heard back within a week. This shows your interest in the position and keeps you on their radar.
How to prepare for a job interview at 1st Choice Staff Recruitment
✨Show Your Problem-Solving Skills
Prepare examples of how you've successfully resolved customer issues in the past. Highlight your ability to think on your feet and provide solutions that leave customers satisfied.
✨Demonstrate Your Communication Style
Practice speaking clearly and confidently. Since this role involves a lot of phone interaction, ensure you convey warmth and friendliness in your tone, making it easy for customers to connect with you.
✨Familiarise Yourself with the Products
Research the company's products and services beforehand. Being knowledgeable will not only impress your interviewers but also help you answer questions more effectively and show your genuine interest in the role.
✨Highlight Your Multitasking Abilities
Be ready to discuss how you manage multiple tasks simultaneously. Share specific instances where you've juggled various responsibilities, especially in high-pressure situations, to demonstrate your capability.
