Customer Service Advisor

Customer Service Advisor Huntingdon | Monday – Friday, 9.45am – 6.00pm | £24,310 per annum | Permanent We’re partnering with a well-established Huntingdon based company that’s looking for a Customer Service Advisor to join their dedicated and growing team. This is a great opportunity for someone who thrives on delivering outstanding service, whether you’re an experienced call handler or have a solid background in customer support. In this role, you’ll be the friendly and professional voice of the business – the first point of contact for customers. You’ll handle mainly inbound calls to assist with all enquires – your focus will be on ensuring every interaction leaves a positive impression. Responsibilities: * Answer high volume of incoming calls efficiently and deliver an exceptional customer experience. * Make outbound calls when required to follow up on enquiries or provide updates. * Accurately record, update, and maintain customer details in internal systems. * Handle and resolve customer queries where possible or refer to the right team. * Follow company processes and compliance standards at all times. * Contribute to a collaborative, positive team culture. Requirements: * Previous experience in a call handling or customer service environment. * Excellent communication skills, both verbal and written. * Strong attention to detail and accurate data entry skills. * Calm, empathetic, and professional approach under pressure. * Confident using IT systems and quick to learn new software. * A proactive, positive attitude and a strong team focus