At a Glance
- Tasks: Coach and support claims handlers in personal injury processes and strategies.
- Company: Join a vibrant team at 1st Central, a leader in the insurance industry.
- Benefits: Competitive pay based on skills, with opportunities for growth and development.
- Other info: Dynamic work environment with a focus on continuous improvement.
- Why this job: Make a real impact by improving claims processes and supporting your team.
- Qualifications: Experience in personal injury claims and strong people skills required.
The predicted salary is between 40000 - 50000 £ per year.
Join to apply for the Personal Injury Technical Claims Coach role at 1st Central. Are you a talented claims professional with strong PI technical claims handling knowledge and experience? Do you have great people skills and the ability to work with stakeholders of all levels? Are you able to look at the core of a process and see where you could make improvements? If so, we want to hear from you!
We’re looking for a Personal Injury Technical Claims Coach to join our Customer & Operations team in either our Salford Quays, Manchester or Haywards Heath, West Sussex offices. Reporting into the Head of Personal Injury Claims, this role will provide support to the Head of Personal Injury Claims and Technical Claims Lead. You will support in the delivery of claims handling tactics, strategies and change, providing day-to-day technical support to Claims Handlers/Negotiators.
We’re all about people and we’re passionate about continuous improvement, so you’ll share your thoughts with the team to continually progress our methods and team knowledge.
Core skills we’re looking for to succeed in the role:
- Personal Injury claims handling knowledge and experience
- Technical understanding of claims processes
- A continuous improvement mindset with the ability to audit and give constructive feedback
- People focused and able to manage stakeholders of all levels
So, if you’re up for the challenge and would like to join our vibrant and busy team, we want to hear from you today. We pride ourselves on being a great place to work.
Personal Injury Technical Claims Coach employer: 1st Central
1st Central is an exceptional employer that values its employees and fosters a vibrant work culture focused on continuous improvement and collaboration. With opportunities for professional growth and development, particularly in the Personal Injury claims sector, our Salford Quays and Haywards Heath offices provide a supportive environment where your contributions are recognised and encouraged. Join us to be part of a team that prioritises people and innovation, making a meaningful impact in the insurance industry.
