Technical Pricing Manager in Haywards Heath

At 1st Central, everything starts with our people. As one of the UK’s leading motor and home insurers, we use smart technology, data and great service to make insurance fast, fair and simple for over 1.4 million customers. We’re proud to create an environment where people feel supported, trusted and able to grow - whether that’s developing new skills, taking on fresh challenges or making a real impact every day. If you’re looking for a role where you can make a difference, we’d love to hear from you.

We're looking for an experienced Technical Pricing Manager to lead and develop a talented Technical Pricing team, driving the delivery of data-led pricing solutions that support profitable growth, customer fairness, and strong commercial performance across our insurance products. In this role you’ll ensure the development and delivery of robust burn cost models, effective rating structures, data enrichment initiatives and pricing recommendations, ensuring they are delivered to a high standard, aligned to business objectives, and supported by robust governance, documentation and controls.

You’ll combine hands-on technical pricing expertise with people management, project delivery and stakeholder engagement to support profitable growth, customer fairness and effective portfolio management. We’re big on flexible hybrid working. Our teams are based across Salford Quays (Manchester), Haywards Heath (West Sussex) and Gibraltar. We primarily work from home but value collaboration, so we come together in person to keep ideas flowing, typically once a month. Prefer being in the office more often? That works for us too.

Core skills we’re looking for to succeed in the role:

• Technical Pricing Expertise: Strong technical knowledge of motor insurance pricing, burn cost modelling, rating structures, underwriting risk and claims cost drivers, with experience of statistical modelling, predictive analytics or machine learning techniques within a general insurance pricing environment.
• Pricing Technology & Data Platforms: Proficiency in pricing and data tools such as WTW Radar, Databricks, Python, PySpark, SQL or similar platforms.
• Leadership & People Management: Proven ability to lead technical delivery through others, balancing hands-on review with effective delegation, coaching and prioritisation. Experience in developing team capability through coaching, feedback, workload management, and performance feedback.
• Stakeholder Management & Communication: Strong stakeholder management skills, with the confidence to influence colleagues across pricing, underwriting, claims, finance, product, trading, data and risk functions.
• Project Delivery & Governance: Solid project management capability, including planning, dependency management, governance, documentation and delivery against agreed timescales.

What’s involved:

• You’ll manage and develop a team of technical pricing analysts, setting priorities, allocating work, monitoring delivery and supporting technical capability, engagement and performance.
• You’ll lead the delivery of technical pricing projects, including burn cost models, claims frequency and severity models, loss ratio analysis, rating structure reviews and model enhancements.
• You’ll provide technical reviews and challenge to analytical outputs, ensuring modelling approaches, assumptions, data inputs and recommendations are appropriate, accurate and well documented.
• You’ll oversee the monitoring, maintenance and improvement of existing predictive models, ensuring model performance is understood and action is taken where deterioration, volatility or opportunity is identified.
• You’ll translate technical analysis into clear, commercially balanced recommendations for the Head of Technical Pricing and wider senior stakeholders.
• You’ll work with the Head of Technical Pricing to shape and deliver the technical pricing roadmap, ensuring projects are prioritised, governed and delivered in line with business plans.
• You’ll collaborate with underwriting, retail pricing, claims, finance, data, product and trading teams to ensure technical pricing insight is understood and reflected in pricing, underwriting and portfolio management decisions.
• You’ll support the development and implementation of data enrichment, rating structure and modelling improvements, including assessment of external data sources and emerging analytical techniques.
• You’ll ensure pricing changes, model updates and analytical recommendations are supported by clear governance, control evidence, peer review and decision documentation.
• You’ll monitor market, claims and portfolio performance to identify emerging risks, pricing opportunities and areas requiring technical investigation.
• You’ll promote continuous improvement across technical pricing processes, tools, reporting and ways of working, including the appropriate use of Databricks, Python / PySpark, Radar and other relevant platforms.
• You’ll comply with the requirements, and act in accordance with the Group Code of Conduct and Fitness and Propriety policies at all times.
• You’ll ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times.

Experience & knowledge:

• Knowledge of FCA requirements (including individual responsibilities in relation to Consumer Duty).
• Significant experience in general insurance pricing, preferably within personal lines motor insurance.
• Strong experience developing, maintaining, reviewing or implementing technical pricing models, burn cost models, rating structures or risk cost models.
• Experience leading technical pricing projects or workstreams from scoping through to delivery, including stakeholder engagement, governance and documentation.
• Experience managing, supervising or providing technical leadership to analysts, including coaching, quality review and workload prioritisation.
• Experience working with large internal and external datasets and applying statistical, actuarial or data science methods to commercial pricing questions.
• Good understanding of pricing governance, model controls, conduct requirements and the importance of delivering fair customer outcomes.
• Degree-level qualification in a numerical discipline such as mathematics, statistics, actuarial science, data science, economics, computer science or a related field.
• Relevant professional qualifications, such as actuarial or insurance qualifications, are desirable but not essential.

Skills:

• Strong technical knowledge of motor insurance pricing, burn cost modelling, rating structures, underwriting risk and claims cost drivers.
• Proven ability to manage technical delivery through others, balancing hands-on review with delegation, coaching and prioritisation.
• Advanced analytical and numerical capability, with strong attention to detail and the ability to challenge assumptions, methods and outputs.
• Experience using statistical modelling, predictive analytics or machine learning techniques within a general insurance pricing environment.
• Proficiency with pricing and data tools such as WTW Radar, Databricks, Python, PySpark, SQL or similar platforms.
• Strong commercial awareness, including understanding of profitability, loss ratios, rate adequacy, conversion, retention, market competitiveness and customer outcomes.
• Ability to convert complex technical analysis into practical recommendations, clear narratives and well-evidenced decisions.
• Strong stakeholder management skills, with the confidence to influence colleagues across pricing, underwriting, claims, finance, product, trading, data and risk functions.
• Good project management capability, including planning, dependency management, governance, documentation and delivery against agreed timescales.
• People management capability, including coaching, development, workload management, feedback and building team capability.
• Sound risk and control mindset, with an understanding of pricing governance, conduct expectations and regulatory requirements.
• Organised, proactive and collaborative, with the ability to drive continuous improvement and maintain high standards across the team.

If you're passionate about technical pricing and enjoy developing people, influencing strategy, and delivering meaningful commercial outcomes, we'd love to hear from you. Ready to join us? We’re looking for talented people who want to make a real impact for our customers, colleagues and business. Apply today and discover where a career at 1st Central could take you.