At a Glance
- Tasks: Support customers through their personal injury claims journey from start to finish.
- Company: Join 1st Central, a leading UK motor and home insurer with a supportive culture.
- Benefits: Flexible working, competitive salary, and opportunities for skill development.
- Other info: Enjoy a hybrid work model after initial training in the office.
- Why this job: Make a real impact while developing your career in a dynamic environment.
- Qualifications: Experience in third-party injury claims and strong negotiation skills required.
The predicted salary is between 27000 - 33000 £ per year.
At 1st Central, everything starts with our people. As one of the UK’s leading motor and home insurers, we use smart technology, data and great service to make insurance fast, fair and simple for over 1.4 million customers. We’re proud to create an environment where people feel supported, trusted and able to grow - whether that’s developing new skills, taking on fresh challenges or making a real impact every day.
If you’re looking for a role where you can make a difference, we’d love to hear from you. Do you have third-party injury claims experience? Are you a logical thinker and keen to progress your career in a dynamic and fast growing insurer? Do you enjoy negotiating and managing a claim to a conclusion with strong knowledge of relevant legal jurisdictional rules and protocols?
We’re looking for a Personal Injury Handler to join our Personal Injury team on a 12-month fixed term contract based in either Salford Quays, Manchester or Haywards Heath, West Sussex office. This role is all about being assertive, playing a key role in supporting the customer through their PI claims journey from initial contact to case resolution, you’ll be an expert in your field showing empathy and building strong working relationships.
Core skills we’re looking for to succeed in the role:
- Investigative mindset: Skilled at gathering facts, reviewing legal documents and investigating claims to build strong cases.
- Excellent communication: Able to communicate clearly with clients, insurers and Claimant solicitors.
- Negotiation: Confident negotiating with insurers and other parties to reach fair settlements.
- Deadline driven: Able to manage key claim deadlines and respond promptly to meet legal requirements.
Working flexibly, you'll spend the first 3 months in the office full-time for training and support, then hybrid begins with 4 days at home and 1 day in the office. But if you prefer to be in the office more, that's good with us too.
If you are interested and want to learn more about this exciting role - full details can be found on our career pages.
Personal Injury Handler - 12 months Fixed Term Contract in Haywards Heath employer: 1st Central
1st Central is an excellent employer that values innovation and collaboration, offering a dynamic work culture where your contributions directly impact our reward strategy. With flexible hybrid working arrangements and opportunities for professional growth, you will thrive in a supportive environment that encourages meaningful engagement with senior stakeholders. Located in Haywards Heath, you will enjoy the benefits of a vibrant community while having access to occasional meetings in London, enhancing both your career and work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Personal Injury Handler - 12 months Fixed Term Contract in Haywards Heath
✨Tap into Local Agencies
For temporary roles like the one at 1st Central, don't overlook local recruitment agencies that specialise in the insurance sector. They often have inside info on your local market and can help you get your foot in the door quicker!
✨Seasonal Opportunities Are Gold
Insurance companies often ramp up staffing for specific seasons, especially during peak times like annual policy renewals. Keep an eye out for those temporary gigs and be ready to jump in. Make sure you’re on our website regularly to catch those listings!
✨Network with Industry Pros
Join insurance-focused online platforms and forums to connect with professionals who can share insider tips about temporary roles. Attend local industry meetups or workshops to widen your network; sometimes it’s all about who you know!
✨Showcase Your Flexibility
For temp roles, employers are often looking for candidates who can hit the ground running. Highlight any previous experience you have in fast-paced environments on your profile or during interviews, so 1st Central knows you can adapt quickly to their needs!
We think you need these skills to ace Personal Injury Handler - 12 months Fixed Term Contract in Haywards Heath
Some tips for your application 🫡
Highlight Relevant Certifications:In the insurance world, having the right qualifications can set you apart. If you've got any certifications like Cert CII or other relevant credentials, make sure they're front and centre on your CV. It shows you're committed to the industry and ready to hit the ground running!
Showcase Your Customer Service Skills:Insurance is all about helping clients through tricky times. Use your application to mention your previous customer service experience or soft skills like problem-solving and empathy. These are crucial for any temporary role in the insurance sector, so don’t shy away from flexing these muscles!
Tailor Your CV for the Temp Role:For a temporary position, it's all about demonstrating your ability to adapt quickly. Tailor your CV to highlight experiences that show you can jump in and make an impact immediately. Mention short projects, freelance gigs, or any fast-paced roles that show you thrive in dynamic environments.
Be Clear About Availability:In your cover letter, clearly state your availability for the temporary role. Since this is a short-term gig, emphasising your flexibility and readiness to start immediately can really catch 1st Central's eye. Remember, they need someone who can fit right in, so make it easy for them to see you as that person!
How to prepare for a job interview at 1st Central
✨Master the Basics of Underwriting
Since you're aiming for a temporary role in insurance, brush up on the basic principles of underwriting. Be ready to discuss how you would assess risks and make simple decisions on policy issuance, as these are likely to come up in technical questions.
✨Familiarise Yourself with Relevant Regulations
Insurance is heavily regulated, so it helps to be familiar with key regulations that affect the industry. Bring up any specific legislation you're aware of and how it could impact your work at 1st Central. This shows you're engaged and knowledgeable.
✨Highlight Your Flexibility
As it's a temporary position, it's crucial to stress your adaptability. Talk about previous experiences where you had to pick up new tasks quickly or adjust to changing needs. Employers will appreciate your willingness to jump in and get the job done without a long onboarding process.
✨Prepare to Discuss Claims Processing
Be ready to dive into discussions around claims processing, as this might be a big part of your role. Bring along examples of how you've approached problem-solving in past roles, especially if you've dealt with customer claims or insurance queries before. It's a great way to show your relevant experience.
