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- Tasks: Provide 1st and 2nd line IT support while enhancing Digital Workplace technologies.
- Company: Leading insurance provider in Haywards Heath with a focus on innovation.
- Benefits: Flexible working options, competitive salary, and opportunities for growth.
- Why this job: Join a dynamic team and make a difference in IT service delivery.
- Qualifications: Experience in technical support and a passion for automation.
- Other info: Enjoy a mix of office and remote work in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading insurance provider in Haywards Heath is seeking a Digital Workspace Technician to deliver 1st and 2nd line IT support. The role involves troubleshooting incidents, improving Digital Workplace technologies, and ensuring efficient IT service delivery.
Candidates should have experience in technical support, a curiosity for automation, and strong stakeholder management skills. Flexible working is offered, with a mix of office and remote work.
Digital Workplace Engineer – 1st/2nd Line, AI & Automation in Haywards Heath employer: 1st Central
Contact Detail:
1st Central Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Workplace Engineer – 1st/2nd Line, AI & Automation in Haywards Heath
✨Tip Number 1
Get your tech skills sharp! Brush up on your troubleshooting techniques and be ready to showcase your experience in 1st and 2nd line support. We want to see how you can tackle those tricky incidents like a pro!
✨Tip Number 2
Show off your curiosity for automation! Think about how you've used or could use AI tools to improve processes. We love candidates who can think outside the box and bring fresh ideas to the table.
✨Tip Number 3
Stakeholder management is key! Prepare some examples of how you've effectively communicated with different teams or clients. We want to know how you keep everyone in the loop and ensure smooth IT service delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed by us. Plus, it shows you’re serious about joining our team and ready to dive into the world of digital workplace technologies.
We think you need these skills to ace Digital Workplace Engineer – 1st/2nd Line, AI & Automation in Haywards Heath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical support and any relevant skills in automation. We want to see how your background aligns with the Digital Workplace Engineer role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your skills can help improve our Digital Workplace technologies. We love seeing genuine enthusiasm for what we do!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We’re looking for candidates who can troubleshoot effectively, so share those stories that demonstrate your knack for resolving incidents.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at 1st Central
✨Know Your Tech Inside Out
Make sure you brush up on your technical support skills, especially around 1st and 2nd line troubleshooting. Familiarise yourself with common issues in digital workplace technologies and be ready to discuss how you've resolved similar problems in the past.
✨Show Your Curiosity for Automation
Since the role involves a focus on AI and automation, come prepared with examples of how you've used or explored automation tools in your previous roles. This could be anything from scripting to streamline processes to using software that enhances efficiency.
✨Stakeholder Management is Key
Be ready to talk about your experience in managing relationships with stakeholders. Think of specific instances where you’ve successfully communicated technical information to non-technical users or collaborated with teams to improve service delivery.
✨Flexibility is Your Friend
With the role offering flexible working, highlight your adaptability and how you manage your time effectively between office and remote work. Share any experiences where you thrived in a hybrid environment, showcasing your ability to stay productive regardless of location.
